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Dollar General


district and store management

Complaint Rating:  79 % with 14 votes
79% 14
Contact information:
Dollar General
Any of the stores
Waycross, Georgia
United States
First off, I would like to express my sick distaste in the entire company of Dollar General for the following reasons. I have a friend that is an extremely hard worker and has helped run 5 of the Dollar General stores due to lack of employees and qualified management. She was fired over a situation that was totally out of her control. Yet there are District managers and Store managers of the WAYCROSS area Dollar General stores that find it okay to over-ride payroll hours in order to make their stores look like they are performing to premium projections...District managers who let my friend go Two Weeks through the entire christmas hollidays without a paycheck because payroll was messed up due to a store transfer. I am surprised that Dollar General is still in business due to the inept unqualified and uncaring corporate management in this region.
Complaint comments Comments (10) Complaint country United States Complaint category Retail Stores


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A  15th of Jan, 2010 by    0 Votes
your not kidding... i was terminated for same kind of thing
N  20th of Feb, 2010 by    0 Votes
N  3rd of Mar, 2011 by    0 Votes
my complaint is against store manger in gaston south carolina.she is never in the store the other girles, working, cant do a return without suprv permission.this causes jam at checkout .i have had to leave a buggy fill of merchadise more than once..i have been told, by some of her co-workers that she goes home on booty-calls with various delivery drivers..that puts, , stuff out back door for friends to pick up. wish dollar general would do something about this manager, she is driving customers away
A  3rd of Mar, 2011 by    0 Votes
ive ran into same problem at the gaston, south carolina.store
A  5th of Mar, 2011 by    0 Votes
my problem is with Flora, MS Dollar general address 117 Progress Drive P.o. Box 288 phone number601 879 8843. i am a I very displeased customer and will choose Frde instead of Dollar General from now on. I had fone on Dollar general website to print coupons the night before i shopped and used my ink and paper which cost money to print coupons. And little to my knowledge that when i went to the register they would NOT accept their own coupons even though i got them from their website!!! i was furious!!! i then left the store and called back to talk with the manager and he told me over the phone as well that even though they say dollar general and i printed them from their webste and the register scanned the dcoupons they had to remove it because they don't accept internet coupons from their website!! my question is why do they even have the option online at all. I will not spend my money there anymore!!! i am going all the way to the top with this i am going to call corporate until i get answers. wsre have familes out here struggling to make ends meet and trying to save a buck on items that offer coupons so we can pay for this high rising priced gas and they kick you in the butt!!!
N  25th of Apr, 2011 by    +1 Votes
Hi my name is Rosemary Rankin and I do not have a complaint but a praise.I would like to say I live in Sayre, Ok and I take my buissiness to Dollar General Store in Elk City, Ok store #03239 cause the manager I thank her name is Gillian is so sweet and freindly needless to say very helpful.I hope ya'll will never conceder to get reid of her are she nevers quites I love to go when she is there.

Thank You For Your Time

Sincerly Rosemary Rankin (580) 928 -8947
N  10th of Aug, 2011 by    0 Votes
My complaint is about the dollar general store in Henderson la. store number 847 there are the most rudes cashier every to work in this store.If you are a routine customer they seem to look down on you which I am, this was the final straw for me on Aug.09, 2011 I went in to return an item the cashier told me I needed my receipt, which I did not have, I only wanted the same item I previously brought but just in a different color, the price was the same.She refuse to accept my item than went get the manager which she had a chance to counsel in the back before they came to the front.The manager when on an agree with the cashier. I than left there store and went to a different dollar general which accepted my item, then I ask them about there return policy and she stated without a receipt you can get something else in the store are a gift card.So I explain what happen at the other store she then advice me that it seems to be a personal matter against me and that cashier that giving me a hard time, becauxse she said it is really up to the manager to agree for the return and clearly the cashier that does not like me got to the manager.What makes this so inconvenient is that this dollar general is 2 miles from my house so now on I will have to travel 7 miles to the nearest family dollar store.
N  22nd of Sep, 2011 by    0 Votes
Back in the 90's, I had a DG dist mgr tell me Wal mart was behind the times when he interviewed me in GA .After I stopped laughing, I got hired by another company. Later DG was invesigated by the SEC for cooking the books to make their stock look more favorable to the stock market. This company is for someone looking for temp employement. Hardly anybody retires with them. DG doesn't want you to. LOL
A  30th of Aug, 2013 by    0 Votes
my complaint comes out of effingham illinois. i jus quit dollar general cuz of my MG... when i was hired on i told him i could only work days cuz i have only one car and my husband works 7pm to 7am and he told me that was fine and i said i would work a night shift if someone called in ... he continuously scheduled me nights every week and i had to figure out somehow to be there and to get home... i live bout 20 mins outside of town so it was hard... but he can leave when ever he wants cuz he is on salary and he dose all the time and jus dosnt seem to care... he works everyone else like dogs cuz he can and somehow he gets away with it... i can only hope that the new GM can see what i have seen in the 3 months i was there. if every DG employee did things the way he dose there would be no one to work there
D  6th of Jul, 2017 by    0 Votes
Does everyone who applies for a job get a hiring package, fill out a w4 and direct deposit information and take a drug test all before they are even hired??? This is what my daughter is being told three weeks after filling out the hiring package. Now the manager is saying she was not hired even after she was told to come in for training. They put off the training for 2 weeks and now she finds out she isn't hired. I can't believe the company would pay for a drug test for everyone that applies for a job because that's what the manager is telling her. The manager said the DM didn't want her to hire my daughter because she was seasonal hel which the manager knew this information at the time she was "hired". Would have been nice to know this before buying uniforms for her to wear and turning down other jobs that have since been filled. Not a bet impressed with this outfit. I have never heard of such disrespect towards employees. She was happy to work there.

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