DirecTV — customer service
Directv stopped working. We followed the troubleshooting guidelines and then called tech support. There was no solution and they said a tech could come in a month or so meanwhile I would have to pay the full bill. I then talked to a supervisor who said a month was "crazy" and someone would contact me the next day. Of course there was no call and someone canceled the appointment to get things fixed. Calls the next day were to no avail although they were sure to commiserate and thank me for my long loyalty.
Updated by oudegeest, Feb 05, 2017
there is no update except that Directv lied.
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