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Direct TV / product/service

Lakeland, FL, United States

Direct TV/ AT&T scam... Let me tell you about the worst decision by switching to Direct TV to try to save money. What a HUGE mistake! First they lied to me about the package, price, offered me service that is not available in my area, spoke to 5 ghetto unprofessional people to confirm package which was not true, technician gets out here sloppy as hell looking, only installs TV not internet or phone as agreed, called back twice while tech was here only to be hung up on. Called back next morning to be put on hold for 20 mins and took 2 hours to get service cancelled. I would recommend this service to North Korea or my worst enemy! As much as I don't like Spectrum, they are still the best to choose from for cable and internet. Horrible experience!

Ma
Jun 14, 2017

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