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Direct TV / extra billing charges... scam

1 Springfield, VA, United States
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I was quoted $45mo for the choice programming and the price included the equipment. I couldn't believe my good luck. Well, they got me. My first bill showed $6.65 mo regional sports charge... I wasn't told about that when I signed up, there was a $7.99 charge for a "protection plan" that they didn't tell me about, and the package recently had a change in price that took my $45 mo charge to $50. The bill was almost $20 more than I was quoted.
I called to complain and they said that they had sent me an email with the correct charges so I was out of luck. They only deleted the protection plan. Beware of their illegal bait and switch scams!!!

Feb 7, 2018

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