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Direct TV

Posted: Feb 7, 2018 by    

extra billing charges... scam

Complaint Rating:  0 % with 1 votes
0% 1
1
Contact information:
Springfield, Virginia
United States
directtv.com
I was quoted $45mo for the choice programming and the price included the equipment. I couldn't believe my good luck. Well, they got me. My first bill showed $6.65 mo regional sports charge... I wasn't told about that when I signed up, there was a $7.99 charge for a "protection plan" that they didn't tell me about, and the package recently had a change in price that took my $45 mo charge to $50. The bill was almost $20 more than I was quoted.
I called to complain and they said that they had sent me an email with the correct charges so I was out of luck. They only deleted the protection plan. Beware of their illegal bait and switch scams!!!
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Utility Services

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A  7th of Feb, 2018 by    0 Votes
that's direct tv/at&t for you they lie to get you stuck n a contract ( and fee to terminate) and jack the price up oooops not there problem!!! ( sarcasm there)
if your within 30 days I think you are able to cancel it still with no problem

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