Direct TV / installation nightmare
Ordered direct tv on wednesday and was told installation would occur on saturday. Surprised by such a quick installation I asked them not to tell that they would be here and waste my day make it easy on yourself I told them but do not tell me anything they could not do.
They did not show up!!! They did not call!!! For a 12-4 installation they called at 1930 and said there weren't coming due to an emergency. They begged for a new installation date the next day sunday. I finally agreed after warning them several times that I wasted one day on them and was not going to waste another.
You guessed it they did not show sunday either. They did call and lied to me about a technical problem with my equipment. After waiting to speak to a supervisor for 13.45 minutes they hung up on me. I called back and they said all supers were in the field. I said tell me what the technical problem was: her response was "we are locked out of our warehouse and cannot get the supplies". I said a problem with the door or the installer does not have a key. She said the installers do not have keys. So they don't trust him in their warehouse but want to send him to my house.
Called dish network...
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