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Dillard's / do not work there

1 United States Review updated:
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Ok, all you need is a warning to NOT WORK THERE. seriously you don't wanna go thru the things other I, my friends, and other employee's have with this so called company. Here are some reasons...

***They have a very unreasonable "Sales Per Hour"
They pull this sales goal from the air... seriously... If you do not achieve this goal your pay will be cut!!!

3 months from date of employment (NO PAY CUT)
3 months from last review---can result in pay cut of 10%
3 months from last review---can result in pay cut of 10%
Yearly reviews after that or you have already been fired.

** For you to make your sales you have to take sales from other people or your area has to be short staffed.
The thing is, there over staffed, so there is only like 1 to 2 people that will make there sales goal (depending on whats going on). But, if you do manage to get your goal, you can make a raise of up to 10%.

***You can also be terminated for being "tardy" more than 8 times in a 6 month time frame. Tardy is defined as more than 5 minutes late!!

***You are also expected to do tons of markdowns where you have to scan and ticket EACH ITEM. before 12 NOON, You could have over 1, 000. While you are doing markdowns, you are still expected to sell and make your quota.

***You are also expected to open 1 new credit account per week (every 40 hrs worked) . If you don't, you will get in trouble but not fired.

*****You also have to sign an arbitration agreement before you even get hired so that you have to go through Dillard's "mediators" if you choose to seek legal action against the company.*********

*** The policies are always one really knows whats going on. It's really hard to stay positive when you have no direction. It doesn't seem like the managers really have much training so they are always flustered and avoiding associates

*** You never even allowed to have a weekend off

*** On Sundays, Your not EVEN allowed to have a break, you work 6 hrs straight! They even lock the break room, so you cant get in. Thats Right NO BREAK. AND WITH THAT Monday-Saturday you only have 1 break thats your lunch for only an hour. YEP.

AND ITS STILL OWNED BY THE DILLARDS FAMILY. WHICH ARE VERY RUDE, and try to find things wrong with you and your dept. A lot of people who work for Dillards are unhappy and always talk about leaving.

Dillard's will ALWAYS be hiring BECAUSE most people leave when they FIND OUT HOW this company is ran.

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  • Me
      14th of Jul, 2008
    +2 Votes

    just wasted 2 1/2 years working for dillards. i was let go because of poor sales. what a joke. this company treats it employees like the peasants of old. sales per hour are a joke and are not adjusted for slow sales periods or slow economy factors such as gas or food prices. encouraged by asms to steal sales from other areas to boost your sph. showing up for work on time, not missing days, doing whatever task you were asked to do doesn't count for anything. they hire you and pump you up with all this crap about how easy it is to meet your sales goal and how everyone works together to make it a great store. don't believe it. its very cutthroat. the bottom line is sell and it is hard to do. you can not make a career at dillards. there is no room for advancement. i was a good employee but worked in a slow sales area. we were told by our store manager not to say there were no customers in the store or that business was slow. there were days when i did not have a single sale due to no customers. but managment did not factor this in. you are made to feel its your fault because sales are bad. the fault lies with dillards management and its policies. do away with the antiquated sph system. factor in other abilities of your employees. loyalty comes from feeling important to the company. dillards does not make you feel this way

  • Da
      11th of Nov, 2008
    0 Votes

    Tried to register like the receipt says to and it will not validate my number on my receipt.

  • Jo
      3rd of Feb, 2009
    0 Votes

    I have been with Dillards for only 7 months and I am ready to leave. I have always considered myself a hardworker. I feel like I'm fighting a losing battle working here. They cut your pay and hours then raise your sales goal . I think I would like to work for a company that cares about their people. We take our jobs very seriously and the company could care less. My first real review was in January. My pay was cut and my sales goal was reduced and 3 weeks later was raised again.

  • Ky
      12th of Mar, 2009
    0 Votes

    I worked at Dillards for a 1 1/2 years back in 2005 which was 1 1/2 years too long. The managers don't appreciate anything you do. I and a few other people were always counted on to do all the markdowns in our deparment while everyone else would sale. In order to make your sales you have to basically steal other peoples customers which happens a lot. I've seen a large number of employees get into arguments over customer stealing. They do nothing to advertise to get customer to come into the store. But who would want to come and shop there. The prices are out of this world and they never mark anything down low enough to pay until the season is over and by then who wants them. I spend so many days just standing around because there wasn't a single customer in the store and my area was spotless. I started a 8 dollars and left at 6.75 which was less then I was making working at a fast food restaurant that I was working at before I started then. When you're hired in the manager will make it seem so easy to get your sales goal that you thinking yeah I can do this. It's impossible to do. They are so high. If you ever need a job Dillards is the place to look, they are always hiring. The have a high employee turned over rate every week there will be new faces to meet.

  • Je
      23rd of Jun, 2009
    -1 Votes

    I just started working at Dillard's. And I'm already ready to run.I can not stand my feet killing me. Imagine standing for 6hours in heels. Thank god i have flats. But my feet still hurt. I'm still in the training time. And they make you work almost every department. They keep sending me into children's which doesn't get any sales. I told them I wanted to work in purses. So for one day I did and I sold alot. But one woman thought I was stealing a customer and tattled on me. So the manager made me work next to children's department the home department which guess what makes no sales. This job sucks I miss working at Albertsons. And thats saying alot.

  • Du
      25th of Sep, 2009
    -1 Votes

    I took this job for enjoyment 2 YEARS AGO!!! I retired from a pharmaceutical company to live closer to my grandchildren and I am not fortunate enough to not work. I can't believe how degrading a company can make you feel. I work in the home department and have watched good, hard working people get fired, get their pay cut and loose their job. It is pitiful. I was just informed I will be receiving a pay cut because my SPH (which is unattainable) has not been met. Never in all the years I have worked (over 25 years) have I been told I would receive a pay cut because of my performance or had any performace issues.

    We need to unite. We are all working in a "right to work" enviornment". Meaning Dillard's has no regard for any of us. No unions are any where near us and because we sighned this agreement this means we are screwed. Well folks, I came from Northern Illinois, and I am not going to sit back and take this. If you need to cut my pay because of the economic issues in the world, I will take it but not because I apparently cannot make 1 of the challenges that comes with working for this company. Unattainable SPH's and Whore's for a credit card company. These are not everything that I do or do not to maintain my employment at Dillard's.

    I am tired of having to explain to my guests new policies every other day, training the next group of new hires, chasing guests and tripping over my team (we can not be a team by the way), working in the stock room so I can loose even more sales, falling off ladders, lifting over 20 lbs, opening stock and displaying thier merchandise, constant markdowns with stickers handing all over the place because no one has time to actually put them on because we are too busy with scanners that don't work. Software and hardware that is not user friendly wasting more time to my already frustrating day (the only thing that saves me is the fact that I have a 2 year degree in business and have used computers for 20 years). Of yes, being the deliverer of the credit card advertiser when we are in a recession. That really makes me feel like I am helping and care about my guest by putting "Guests" in payment hell. It makes me sick.

    We need to unite. I am contacting the governor of ohio, the States Attorney and writting my experience to a free press newspaper in Toledo. People, we do not need to be treated like this. You will also realize that Dillard's only has stores in states that have these legal loophools that fit their criteria. It is time for me to file a complaint, I hope you do. Fight for yourselves, NORMA JEAN HAS JUST SPOKEN. Take care, al

  • Di
      14th of Feb, 2010
    +1 Votes

    I have read everyone one of the comments here and ALL ARE CORRECT--- DO NOT THINK about working for this company unless you enjoy stress, being treated badly and fired in the end when you complain to the management about unfair sph.Put in your 2 weeks NOW and hope to god they dont try to screw you out of your vacation time.

  • Mc
      14th of Feb, 2010
    0 Votes

    I would never consider working there, first off, but you have to be a fool to even shop there. Half the employees are rude and stuck up and the prices completely suck. Everything I have ever hag given to me from there went straight to Goodwill. I was unfortunate enough to get a gift card from there for a birthday gift, and couldn't even give it away- no one wanted to pay their outrageous prices. I finally stuck in in a gift card raffle for charity. $25 there won't usually even by a marked down shirt.

  • Kl
      24th of Aug, 2016
    -1 Votes

    I worked for Dillard's for 7 years and always hit or surpassed my sales goals. STILL, I agree with all the statements above. I wasted 7 years of my life with this draconian company. If you want to know what being a lowly peasant feels like, work for Dillard's. I was stuck in traffic and had an "EXCEPTION" for arriving late. I begin thinking about the amount of stress I was under for peanuts in pay. I told my coworkers goodbye, clocked out, never to return.

  • La
      29th of Apr, 2017
    0 Votes

    I've never worked there but skimming the comments here, I can warn you not to work anywhere that has you sign away any portion of your legal rights to sue them in the court system. Big, red flag. The Dilliards near me is always empty of customers, I can't believe they are telling employees to sell certain amounts per hour. To who? Furthermore, "cutting pay"-I doubt that's even legal, and to $6.75 hr, I don't think that's legal either...

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