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DecorMyEyes/Sunglasses / Scam, Selling Waste Product/Defective Merchandise

1 Brooklyn, NY, United States Review updated:
Contact information:
Phone: 800-995-9373

I ordered a pair of Ray Ban Sunglasses (with free shipping). When I received the sunglasses, the frame was already damaged, I called DecorMyEyes immediately, they told me to send it back and they were going to exchange it, (they also promised, that they were going to refund the return shipping cost: $9.83, never happened) I sent it back the same day.
Meanwhile Stanley Bolds sent me an e-mail, claimed that their products are exactly as pictured, 100% authentic, brand new and wanted me to read the testimonials, reviews on their website. Certainly you can not find/leave any negative feedbacks on their website due to their controlling.

When they received my sunglasses, Stanley Bolds claimed that the item was 100% perfect and there was nothing wrong with that. Come on, why would I want to exchange my sunglasses for the same model if they are 100% perfect, that is just insane! He still refuses to admit selling me defect of quality product! I believe the reason why he did not wanted to admit the fault and exchange the sunglasses, because they are selling only manufacturing WASTE PRODUCTS!

Finally when I managed to talk to his manager, Jessica. She said if I wanted to buy an original, quality product, I should have bought it at retail stores, not from them, not through the internet. I was shocked. Thank you very much, now it is clear to me, the reason why their price is below the average retail price, because they are selling DEFECTIVE PRODUCTS! If I had known it, I would have never purchased those low quality sunglasses from DecorMyEyes. After all I also question the authenticity of their products.

When I claimed to refund all my money back, they hung up on me. They refunded ONLY 63% OF MY MONEY( they charged me 20% restocking fee, their free shipping cost me $17.36, plus they never refunded my return shipping costs). They should change their slogan, instead of 100% satisfaction or money back, you should read on their website 0% SATISFACTION AND 63% MONEY BACK!

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  • Ka
      1st of Apr, 2009
    0 Votes

    I almost bought a pair from them.. thanks for the heads up!

  • Le
      10th of Apr, 2009
    0 Votes

    I had a horrible experience with Stanley and this company, don't ever buy from them!!!

  • Le
      10th of Apr, 2009
    0 Votes

    Stanley was horrible to deal with. I tried to cancel my order and they negotiated with me to send me the order with a $50 check as a kind of refund. I agreed and never got the check. When I complained, Stanley became abusive. I disputed the charge with PayPal and they closed it without doing anything although I had all the documentation on email. Then Stanley started emailing me. He's a scary, scary man. I wish I'd never heard of this company. I wish someone would take action against them. It was a horrible experience.

  • Up
      27th of Aug, 2009
    0 Votes

    ditto to everything said on this original post and all comments tied to it. In addition, beware. Recently I was the victim of credit card identity theft. My almost certain hunch...Stanley Bolds is also making money selling peoples credit card numbers. How do I come to this hunch? I used my Healthcare FSA card to purchase my prescription eyewear from Bolds. It is the ONLY place where I have used that card outside of reputable doctors offices and my local pharmacy. It immediately gets denied if it's trying to be used for anything beside healthcare products or services. I was lucky. You may not be as lucky.

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