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Debonairs Pizza / disgusting service

Mahikeng, South Africa

Ordered take away pizzas @ 7.10pm, was told delivery will be made in 30mins. an hour later no delivery. Another hour later I was told order on the way. 30 later still no food so I drove to the Branch only to find my order iced cold sitting on the shelf. When I queried I was told that no deliveries would be made after 7pm!!! I asked the Branch Manager to call the Owner as he was in the office and passed by me. The owner said "he is tooo busy to speak to me and that I should be given the order for free" thats not the issue I am more than prepared to pay for my food!!! several people waiting at the branch complained about bad service. I logged a complain with the hot line no. Received a ref on the 21.01.2015 & still waiting for someone to revert back to me. So the owners attitude is "to hell with you, I dint need your business"and seems like Debonairs head office has the same attitude!!

Ro
Feb 6, 2015

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