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Days Inn
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Days Inn complaints 752

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4:08 pm EDT
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I reserved 2 rooms at a Days Inn in Lawrenceville GA for 8/13-16/08 to attend a funeral. I was not notified of ongoing construction when I made the reservation. Gas station in front of the motel was cleaner and in better condition than the motel. We arrived after midnight and were awakened at 7 AM by a power screwdriver being used right outside our room...

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6:41 pm EDT
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I came to my room (Thursday, Aug. 21, 2008) after getting off work at 4:30 pm. When I entered my room I noticed my luggage had been opened and repacked. I looked in my secret compartment of my luggage and discovered someone had stolen my $700.00 golden diamond bracelet, my $200.00 sterling silver chain and sixty dollars ($60.00) in cash out of my suitcase...

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C
6:23 pm EDT

Days Inn caught in the act

The rooms were excellent and clean an average hotel. I was having a wonderful day until I stumbled upon some employee being mistreated. One lady was making derrogatory comments on how slow, overweight and how stupid one of the employees was..I couldnt believe my ears. I left the premises to go to a meeting that I had in town and realized that I had forgotten some papers and some other belongs. I was in a stayover when I left my door was shut when I returned to get my belongings the same woman that was complaining and talking about other workers was in my room. I found her stuffing a twenty dollar bill in her shirt and I then asked her if the girl cleaning my room would recieve it...she nervously stuttered yes...Ill make sure of it. I still couldnt get over why she was in my room there was no cleaning supplies and no cart in front of my room that seemed really sketchy. It made me wonder how many other people would be going in and out of my room? Plus It made me wonder if they do that to all people and guests who stay at theie hotel. I was really upset how unprofessional this woman was. I now regret
t not saying something sooner. I guess the next time I want a hotel Ill have to pay a little more money for privacy and and respect for my rights and my belongings..I talked to the woman at the front desk and they told me that the older woman with the short hair that she was head of housekeeping. I then wondered how many times she was embezzeling money from the company and employees. Well Beware of this Her name is Karen at the Grayling Days Inn. She does not have a very friendly dispostion at all. I wonder how she knew that the 20 dollar bill was even a tip. Its a shame and I will not be returning there ever again. Now I really know what those Do Not Disturb Signs are really about people like her! That Head Housekeeper should be FIRED...I just couldnt believe that she had the audacity to do such a thing. This woman is completely unprofessional. Beware anyone who stays here. Take your valuables with you..especailly if you have numerous people coming in and out of your room to think that I was only gone for about 5 minutes to come back to someone taking your tips for the maidservice...totally untrustworthy and I will not recommend this hotel to ANYONE!
Sincerely,
Christopher G. Wellington
Days INN Grayling Michigan
I-75 Business Loop

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Andrew1788
, US
Jun 30, 2012 2:53 pm EDT

I was reading this site and decided to take a look at the company i work for surpsing to see this so i just want to say something about it.

I have worked here for a year now, and I have never heard of Karen, so she is no longer here.
I am sorry to hear about both of those things, but none of that goes on anymore the only people who go into your rooms are house keepers and you the front desk staff will only enter to deliver something off, or apon request (like some type of issue that they will have to fix)
I'm not a manager or anything like that I am a Front Desk Clerk my name is Andrew.

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Chelsea Peterson
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Jul 13, 2008 10:20 pm EDT

Wow,
This is one of the worst complaints I have read on here..my husband and I were going to Vacation in Grayling this summer and we were looking into hotels. There arent very many around that area..so we decided to go with Days Inn...well needless to say we wanted to see if it was a nice enough hotel. Also to see if there ever has been any problems. After reading what you have posted my husband and I changed our minds totally. We will not be staying there. I dont want to hear bickering amongst staff while I am on vacation. And I definitely dont want a ton of people in my room while I am away. That really bothers me the most. I thought that people could trust going to places like that. I guess you were right you will have to go elsewhere for privacy and respect. I am sorry to hear that this has happened to you..well at least you put a warning out there for people to stear clear of that place. Well I hope that this woman gets dealt with...I would just hate to think that she is getting away with such things especially going thru peoples rooms. And I thank you again..because without you I would have never of guessed to even think about how many people go in and out of your rooms.
I wonder how the woman knew that your money was even for tips..If I were you Id definitely look deeper into this!
Chelsea Peterson

ComplaintsBoard
C
4:01 am EDT

Days Inn fraud and scam!

Beware of Days Inns. I booked a room for a week in Birmingham Alabama for a business trip and a week before my stay, the company I work for changed my travel plans and were sending me to another city. I called Days Inn to cancel my reservation a week in advance and was told I couldn't cancel my reservation and I would be charged for the room whether I stayed there or not. I said "excuse me? I am canceling this reservation a week in advance.. I have stayed in hotels all over the world and I have NEVER encountered this before!"

To make a long story short, I have talked to trip rewards. Days Inn Customer Service and been tossed around from place to place like a cat toy and they are still charging me for a room for a week that I will not be staying in. I have learned since that this is a common practice for Days Inn, This has got to be illegal.

Beware... Avoid Days Inn's at all costs... they are a horrible choice for business travelers!

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i hate complainers
Sherman Oaks, US
Oct 04, 2009 11:17 pm EDT

What is it with people on this website booking non-refundable rates and then ### about not being able to get a refund when they try to cancel? Accept the fact you booked a non-refunable reservation and move on!

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Tell the truth
Birmingham, US
Feb 27, 2009 12:46 pm EST

Oh how we hates Liars, LIAR LIAR PANTS ON FIRE...
GO GIRLS AT QUALITY INN!

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Tell the truth
Birmingham, US
Feb 27, 2009 12:45 pm EST

This lady is a LIAR,
plain and simple. i stays there every time i come to town
this is a great hotel..
She need to rams it in her ###

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Markus
,
Sep 02, 2008 3:03 pm EDT

You should cancel the charge through your credit card company.

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lucy
,
Sep 02, 2008 2:59 pm EDT

What a bunch of crap!

Days Inn
1201 Skyland Boulevard East
Tuscaloosa AL 35405

On August 26, 2008, i called Days Inn in Tuscaloosa, Alabama to cancel a reservation that i intially had for the 27th thru the 31st of August. I was issued a cancellation notice number, and told that i would also receive an e-mail confirming the cancellation. However, i kept calling over the next couple of days, excluding Labor Day to make sure that Days Inn would e-mail me that confirmation page. I received nothing until today(Sept. 2), a billing statement for the days that i "didn't show up".
I called Days Inn and gave them the same confirmation number, and the routed me to another department that said that number doesn't exist, and we will get billed. I asked them how can they not have this information in the system when they gave me this number on the phone? Customer service kept apologizing, and saying there's nothing they can do. I stated that it was unfair to bill someone when your company gives a confirmation number, and all of a sudden, you can't find the confirmation number. Also, no one e-mailed, and she stated, "I don't know what happened". We asked to speak to the manager, the manager never made it to the phone because we held on for half an hour! How can you bill someone when they called and cancelled, and gave the company the same confirmation number that they gave you? Days Inn- Unfair and unjust ---nonsense

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12:00 am EST
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Days Inn Customer Care P. O. Box 4090 Aberdeen SC 57402 To Whom It May Concern: I wish to report an alarming incident that happened at the Days Inn Hotel Circle in Albuquerque, NM. I checked in on November 17, 2007 at 2:14 pm and paid for one night with my VISA. The day clerk listed here was not on duty. I left to spend the day with my daughter. When...

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M
12:00 am EDT

Days Inn very rude and defiant front desk man

My husband and I took our two wonderful young grandsons on vacation, as we do every year, (its their special vacation for being in school) and we stayed at the DAYS INN, just off the strip. This hotel had a Very, Very RUDE and defiant front desk man... The Inn was not only disgustingly filthy, but was also in such poor maintenance that I took pictures and sent them on to the Corporate office along with my complaint of the office staff, (of course, I have yet to receive any feed back from said corporation as of yet), But any way, their continental breakfast included THREE DAY OLD doughnuts from crispy creme, some very STALE corn flakes and some type of one inch muffins that you could not even get to as they were locked in a see through box and the O.J. was out and the apple juice was soured somehow, and when asked if they could change it, I was rudely given the answer of, (in a min.) while she just stood there for the duration of my trying to get at the muffins, (holding up the counter) if you get my jest... THIS ROOM WAS AT A COST OF $138.00 per night and it was a reservation at that... While driving through Pigeon Forge On the strip, (taking the grandsons to ride all the rides etc.) I noticed these BEAUTIFUL HOTELS and MOTELS for a mere $39.00-$50.00 a night rooms. UNBELIEVABLE! PEOPLE, please do not waste your time or money and or peace of mind in Gatlinburg's many disgusting Hotels, Motels... Just go to Pigeon Forge as it has everything you will need for your kids as well as yourselves to insure that you have a wonderful and carefree vacation... If you want to go to Gatlinburg its only 20min. away... Thank you so much for listening, and next year have a wonderful VACATION MRS. NORTON

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12:00 am EDT

Days Inn nasty place!

Stayed at a Days Inn in Bedford VA. The place was filthy and run down. Moldt towel under the sink. Ceiling tiles dirty. Chairs not fit to set on. Bed was broken. Lights not working and the whole place was nasty. Stay clear!

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Shari Gilliam
,
Sep 29, 2007 11:12 am EDT

I just had a horrible experience with a reservationist at Wyndham Worldwide. I was treated rudely and hung up on by an agent who was unable to answer some basic questions about a discount program. I called back and was put on hold for 20 minutes. I spoke with a supervisor who apologized but refused to cancel the reservation. I will go out of my way to Never use Wyndham Worldwide for anything, ever again. Days Inn did go ahead and cancel the reservation.

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Shari Gilliam
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Sep 29, 2007 10:04 am EDT

I just had a horrible experience with a reservationist at Wyndham Worldwide. I was treated rudely and hung up on by an agent who was unable to answer some basic questions about a discount program. I called back and was put on hold for 20 minutes. I spoke with a supervisor who appologized but refused to cancel the reservation. I will go out of my way to Never use Wyndham Worldwide for anything, ever again.

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Mary Jordan
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Jul 21, 2007 6:03 pm EDT

If you have any complaints you should contact the chain directly as their agency center:

Here's ome contact emails addresses for some 'helpful' staff

Bryan.Triebold@wyndhamworldwide.com

Melissa.Huber@wyndhamworldwide.com

Emily.Erickson@wyndhamworldwide.com

Kerry.Gillick@wyndhamworldwide.com

Jessica.Lemieux@wyndhamworldwide.com

Darci.Withers@wyndhamworldwide.com

Dawn.Lilly@wyndhamworldwide.com - a Supervisor

As you can see i got the run around when i complained!

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12:00 am EDT
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I am writing to you to share my most recent and my last experience with Days Inn. I went on line to trip rewards as I usually do to book. I booked six rooms at the AARP rate. I went to submit and accidentally hit the prepay button. I admit that is not what I wanted to do, as my family was each going to pay for their own room. I immediately called the...

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12:00 am EST
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Days Inn has no family values!

This past weekend ( Feb. 9-10) I had to go to a hockey tournament for my daughter. The team had to book before we got the schedule, and the days inn has a policy that teams are to book for 2 nights minimum.

We had 2 games Friday and 1 game Saturday early afternoon, so we checked out on Saturday and were told that we had to pay for 2 nights, apparently this is the policy as the town is very busy yet the smart members opted out and booked through the internet at a lower rate! Even though that was an option the person who signed the contract for the team said if we do that they (Days Inn) will cancel the rooms! I am on disability and $100.00 ++ dollars is a lot to throw away. I ask all that read this avoid Days Inn (part of the Ramada chain I believe) and deal with people that understand family values.

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12:00 am EST
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Days Inn I will never ever stay at another days inn hotel as long as I live!

I had the most horrible experience at the Days Inn in Rocklin California! On the weekend of 01/5/07 I visited the Days Inn in Rocklin California with my 69 yr old mother and my 69 year old godmother. We were refused a downstairs room even though I expressed the fact that I had 2 senior citizens accompanying me. We had even received the senior discount on the Days Inn website which should have been a "red flag" that we would need a downstairs room! Both of the senior ladies have problems with their legs and knees. The walking up and down the stairs only exasperated their health issues and one of them has severe asthma! Later on in the evening hotel management knocked on our door to say that he had received complaints that we were making too much noise and he threatened to put us out(it was approx 12am)!This was after we had already paid for the weekend. The manager then returned again being extremely rude and pointing his finger in my face threatening to call the police (which he never did). I felt extremely belittled and degraded and I feared for the safety of my family. I will never ever stay at another Days Inn Hotel as long as I live! I really feel that we were treated this way because we were three women travelers. The hotel managers' aggressive behavior was most uncalled for. The fact that this hotel had no concern for the safety nor convenience of its' senior clientele was also quite disturbing to me. To make matters worse, I found what looked like urine stains on several towels when I held them up to the light and there were problems flushing the toilet to boot!

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Bekki Randleman
,
Sep 19, 2007 1:09 am EDT

In June of 2004, my husband , my 2 twenty+ year old sons, and I stayed at this same Days Inn in Rocklin,California. We all traveled down for the wedding of our daughter(the boys younger sister). We booked into this hotel online-2 rooms for 3 days(it was several hundred dollars). What did we get for this? Bed sheets with holes, Small bath towels that were so rough that a corn cob would have seemed soft by comparison. The carpets were so filthy that the bootom of your feet would turn black -UGH! No food services, and telephones that you could not make even a local call on after 9 P.M. And nobody in the hotel that could speak or understand english with any degree of expertise. The ONLY thing it had going for it was that it was easy to find The Brenner Family Ranch in Newcastle, California, where the wedding was held. Otherwise, I have nothing positive to say about this place!

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12:00 am EST
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Days Inn loud noise all night long

I stayed at the Days Inn Sacramento on 10/28/06. The people in the room next to me were loud all night long. I called the front desk to complain at 12:30 am, 2 am, and 3:45 am. I was told secrity was sent over to talk to them but the partying did not stop until 4:30 am. Needless to say I did not get much sleep that night. I have written emails to my travel booking agent, the corporate office and the hotel itself. I have heard nothing back yet. I feel they should have put me in another room or kicked those people out if they were not going to sleep. I am also asking for a complete refund.

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Days Inn never stay in this days inn!

Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!)I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance that it couldn't.

The deal was made I would pay one night of the two nights and the reservation would be taken care of, which is better than nothing. I was sent a fictious bill for a stay in June I never had to cover the no show fee. I complained to corporate about a fictious bill as that seemed awfully fishy (I figured zi would be charged after the reservation since the hotel may have been full and then they would get double revenue) - who said I would hear from the hotel within 48 hours. I didn't. Seems corporate really doesn't care since all their hotels are franchises, and they can do their own thing. Then, I was charged for one night of stay in July which I had cancelled in June and paid for through a ficitious nights stay. So, the manager went back on their deal AND accused me of lieing about them making the reservation in June when I called to dispute it. She says I made the June reservation and was a no show. I would highly suggest that NO ONE STAYS AT A DAYS INN since you have no recourse with corporate if their franchises do not follow through on their "deals." I have already canceled my trips rewards account and will find every way to speak out against the hotel I can. I am drafting a letter to the local newspaper there, and am even considering taking out an advertisement in their local tourist flyer stating the facts, no slander or libel.

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HandicapU812
Harrisburg, US
Oct 22, 2023 3:23 pm EDT

Checked in DAY 1, HANDICAP CUSTOMER MS PROGRESSIVE: room had no phone, heat, same day. Gets better; moved to another room, nothing keep in mind handicap. moved again NO HEAT IN ROOM COULD NOT ADJUST TEMP IN ROOM. VERY COLD LETS SEE WHAT DAY 2 IS GOING TO BE LIKE

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Constance L Davis
, US
Aug 05, 2023 1:19 pm EDT
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There is no running water at the hotel. Called and went to front desk with no resolution! We checked in on July 26, July 27th.. no water. We were supposed to stay till the 28th but waited 6 hours on the 27th for water and then checked out, cut our vacation short and went home!

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Martha J. Freeman
, US
May 23, 2023 8:35 pm EDT
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For a year I did not receive my pay for hours I worked. The manager broke so many labor board laws I can't write them all down. A year I did not receive any over time pay,the time clock was not working, the manager got very drunk every night,would curse at me in front of guest.so much more

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sabaii
CHEROKEE VILLAGE, AR, US
Sep 20, 2022 11:21 pm EDT

On 8/19/22 I was bitten repeatedly by bed bugs at Days Inn W. Memphis, AR. The bugs appear to hide in beds, chairs and other places. Days Inn refuses to do anything about it. Their number is [protected]. I have doctor confirmed bed bug bites.

Bugs infested room 134.

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Browntiffany0813
, US
Aug 31, 2019 10:57 am EDT
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My child was crossing the fence because the Uber had broke down and she threw a cup over first.The manager argued with my child before looking for me . The staff knocked once and walked in while I was naked.i was told to leave.i asked the manager for a refund and he refused but didn't provide hotel policy.And denied giving me his boss info .

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Dan Gall
, US
Aug 19, 2019 10:26 am EDT

First room could not lock door. Man was sitting in car outside room told man on duty we were told he couldn't afford room so they let him sit there. Changed room, that room had roaches. The next morning nobody was at front desk and no breakfast was available.

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Beth Hollis Hollis
, US
Jun 25, 2019 5:28 am EDT

Smoking in front where hotel guests arrive

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Spcop
, US
Jun 18, 2019 3:19 pm EDT
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I had a scheduled reservation. I am in law enforcement and active military.
A light complected afro american female told me i could not check in.
I had confirmation for my reserved room.She said i had to leave her property..She is in charge, she does not know where her manager is or supervisor.She was very unprofessional, rude, no customer service

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Sheliaf855
, US
Jun 02, 2019 6:49 am EDT

Ice machine broken. Key did not work.3 of lights in room will not turn on. I was not even offered another room. Never, never will stay at Days Inn Again

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joshuaoha
, US
Apr 28, 2019 12:58 am EDT

Hateful man verbally abusing paying customers. There's no excuse to treat anyone like this just because of the way they look. This discrimination is immoral and illegal. I hope this employee faces proper consequences for his actions and looses his job.

https://mirrorbot.ga/mirrors/bflfcz/

About Days Inn

Day's Inn by Wyndham is a well-known hotel chain that offers comfortable and affordable accommodations to travelers around the world. With over 1,500 locations in North America, Europe, and Asia, Day's Inn by Wyndham is a trusted name in the hospitality industry.

The hotel chain is known for its clean and comfortable rooms, friendly staff, and convenient locations. Guests can expect to find a range of amenities in their rooms, including free Wi-Fi, flat-screen TVs, and comfortable bedding. Many Day's Inn by Wyndham locations also offer complimentary breakfast, fitness centers, and swimming pools.

One of the key benefits of staying at Day's Inn by Wyndham is the brand's commitment to providing excellent customer service. The hotel chain has a 24/7 customer service hotline that guests can call if they have any questions or concerns during their stay. Additionally, the staff at each location is trained to provide personalized service and ensure that guests have a pleasant and comfortable stay.

Day's Inn by Wyndham is also a great choice for travelers on a budget. The hotel chain offers competitive rates and frequent promotions, making it an affordable option for families, business travelers, and anyone looking for a comfortable place to stay without breaking the bank.

Overall, Day's Inn by Wyndham is a reliable and affordable hotel chain that offers comfortable accommodations and excellent customer service. With locations around the world, it's a great choice for anyone looking for a comfortable and convenient place to stay while traveling.

Days Inn Customer Reviews Overview

Day's Inn by Wyndham is a popular hotel chain that offers comfortable and affordable accommodations to travelers around the world. Our website has collected a vast number of reviews from guests who have stayed at Day's Inn by Wyndham hotels, and the majority of them have positive things to say about their experience.

One of the most commonly praised aspects of Day's Inn by Wyndham hotels is their convenient location. Many guests appreciate the fact that these hotels are often situated near popular attractions, restaurants, and shopping centers, making it easy for them to explore the area. Additionally, guests often comment on the cleanliness of the rooms and the overall quality of the accommodations.

Another aspect of Day's Inn by Wyndham hotels that guests appreciate is the friendly and helpful staff. Many reviewers mention that the staff members at these hotels go out of their way to make guests feel welcome and comfortable, providing excellent customer service throughout their stay.

Finally, guests often mention the affordability of Day's Inn by Wyndham hotels as a major selling point. Many travelers appreciate the fact that they can stay at a comfortable and convenient hotel without breaking the bank.

Overall, Day's Inn by Wyndham hotels receive high marks from guests for their convenient location, comfortable accommodations, friendly staff, and affordable prices. If you're looking for a reliable and enjoyable hotel experience, Day's Inn by Wyndham is definitely worth considering.
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Overview of Days Inn complaint handling

Days Inn reviews first appeared on Complaints Board on Aug 17, 2006. The latest review General and assistant general manager go above and beyond was posted on Feb 18, 2024. The latest complaint Conf # 1476276` was resolved on Nov 19, 2019. Days Inn has an average consumer rating of 1 stars from 759 reviews. Days Inn has resolved 41 complaints.
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  1. Days Inn contacts

  2. Days Inn phone numbers
    +1 (973) 753-6000
    +1 (973) 753-6000
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    Headquarters
    +1 (800) 225-3297
    +1 (800) 225-3297
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    US/Canada
    +1 (888) 709-4024
    +1 (888) 709-4024
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    Para Espanõl
    +1 (800) 441-1618
    +1 (800) 441-1618
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    Customer Service
    +1 (844) 405-4141
    +1 (844) 405-4141
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  3. Days Inn emails
  4. Days Inn headquarters
    1 Sylvan Way, Parsippany, Washington, 07054, United States
  5. Days Inn social media
Days Inn Category
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