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Days Inn

www.daysinn.com

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Days Inn Complaints Page 39 of 39

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12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Days Inn Never stay in this days inn!

Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!) I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance that it couldn't.

The deal was made I would pay one night of the two nights and the reservation would be taken care of, which is better than nothing. I was sent a fictious bill for a stay in June I never had to cover the no show fee. I complained to corporate about a fictious bill as that seemed awfully fishy (I figured zi would be charged after the reservation since the hotel may have been full and then they would get double revenue) - who said I would hear from the hotel within 48 hours. I didn't. Seems corporate really doesn't care since all their hotels are franchises, and they can do their own thing. Then, I was charged for one night of stay in July which I had cancelled in June and paid for through a ficitious nights stay. So, the manager went back on their deal AND accused me of lieing about them making the reservation in June when I called to dispute it. She says I made the June reservation and was a no show. I would highly suggest that NO ONE STAYS AT A DAYS INN since you have no recourse with corporate if their franchises do not follow through on their "deals." I have already canceled my trips rewards account and will find every way to speak out against the hotel I can. I am drafting a letter to the local newspaper there, and am even considering taking out an advertisement in their local tourist flyer stating the facts, no slander or libel.

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HandicapU812
Harrisburg, US
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Oct 22, 2023 3:23 pm EDT

Checked in DAY 1, HANDICAP CUSTOMER MS PROGRESSIVE: room had no phone, heat, same day. Gets better; moved to another room, nothing keep in mind handicap. moved again NO HEAT IN ROOM COULD NOT ADJUST TEMP IN ROOM. VERY COLD LETS SEE WHAT DAY 2 IS GOING TO BE LIKE

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Constance L Davis
US
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Aug 05, 2023 1:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

There is no running water at the hotel. Called and went to front desk with no resolution! We checked in on July 26, July 27th.. no water. We were supposed to stay till the 28th but waited 6 hours on the 27th for water and then checked out, cut our vacation short and went home!

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Martha J. Freeman
US
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May 23, 2023 8:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

For a year I did not receive my pay for hours I worked. The manager broke so many labor board laws I can't write them all down. A year I did not receive any over time pay,the time clock was not working, the manager got very drunk every night,would curse at me in front of guest.so much more

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sabaii
CHEROKEE VILLAGE, AR, US
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Sep 20, 2022 11:21 pm EDT

On 8/19/22 I was bitten repeatedly by bed bugs at Days Inn W. Memphis, AR. The bugs appear to hide in beds, chairs and other places. Days Inn refuses to do anything about it. Their number is [protected]. I have doctor confirmed bed bug bites.

Bugs infested room 134.

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Browntiffany0813
US
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Aug 31, 2019 10:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My child was crossing the fence because the Uber had broke down and she threw a cup over first.The manager argued with my child before looking for me . The staff knocked once and walked in while I was naked.i was told to leave.i asked the manager for a refund and he refused but didn't provide hotel policy.And denied giving me his boss info .

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Dan Gall
US
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Aug 19, 2019 10:26 am EDT

First room could not lock door. Man was sitting in car outside room told man on duty we were told he couldn't afford room so they let him sit there. Changed room, that room had roaches. The next morning nobody was at front desk and no breakfast was available.

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Beth Hollis Hollis
US
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Jun 25, 2019 5:28 am EDT

Smoking in front where hotel guests arrive

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Spcop
US
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Jun 18, 2019 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a scheduled reservation. I am in law enforcement and active military.
A light complected afro american female told me i could not check in.
I had confirmation for my reserved room.She said i had to leave her property..She is in charge, she does not know where her manager is or supervisor.She was very unprofessional, rude, no customer service

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Sheliaf855
US
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Jun 02, 2019 6:49 am EDT

Ice machine broken. Key did not work.3 of lights in room will not turn on. I was not even offered another room. Never, never will stay at Days Inn Again

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joshuaoha
US
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Apr 28, 2019 12:58 am EDT

Hateful man verbally abusing paying customers. There's no excuse to treat anyone like this just because of the way they look. This discrimination is immoral and illegal. I hope this employee faces proper consequences for his actions and looses his job.

https://mirrorbot.ga/mirrors/bflfcz/

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  2. Days Inn phone numbers
    +1 (973) 753-6000
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    Customer Service
    +1 (844) 405-4141
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  3. Days Inn emails
  4. Days Inn address
    1 Sylvan Way, Parsippany, Washington, 07054, United States
  5. Days Inn social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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