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Cricket Service / hidden fee

1 Longmont, CO, United States

I have been a Cricket customer for many years untill they added a $28 hidden fee to my bill. I went to the local Cricket store and they told me I had to go to a corporate store. I drove 45min to the closest corporate store, the manager was not in and no one could help me. I called Cricket and spent 45 min on the phone, I asked for a supervisor and was placed on hold and then hung up on. I have been a loyal customer and always paid on time, but I will not let them steal $28 from me. I paid my $80 bill and then my phone and broadband was shut off the next day. CRICKETS HIDDEN FEES AND EXTREMLEY POOR CUSTOMER SERVICE HAVE LEAD TO ONE ANGRY EX-CUSTOMER!!!

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