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Costco.com / missing mattress

1 United States

I bought a bed and all the accessories from costco.con The accessories arrived with no problems. About 2 weeks later I receive a call from "Home Direct" saying that my mattress will be delivered tomorrow and that they will call me back later in the day to give me a 4 hour delivery window. I received no call that day, or the next day, or the next day. I called this "Home Direct" and got an answering machine. I left a message but no one ever returned my calls. The cost of the mattress was $1500! I contemplated calling the police and reporting it as stolen.

I am still waiting for my mattress! I will try to get a refund and if that doesn't work, a lawyer(there goes 40%). I do not recommend buying a mattress from costco.com! Mattress accessories, yes. Mattress, no.

Mu

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