Costco Wholesale Corporation / optical dept, san francisco 10th street warehouse

San Francisco, CA, United States Review updated:
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COSTCO Advertises lens sales. But when I visited this Store, I was pretty much broomed out of the Optical DEPT by the sour-dispositioned "Shirley" who briefly glanced at my 3 pair of Extremely Conventional frames and then asked, "Have you ever purchased products from our optical dept before?"

Apparently, if your answer is "NO" that triggers a rude and probably not valid reply that "The Lab cannot replace these lenses."

Basically the Bum's Rush for daring to want to buy something.
I have purchased literally 10's of 1000's of dollars worth of COSTCO goods, though, just not replacement lenses.

And it would've been less annoying if this woman was at least polite.

Feb 2, 2017
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  • Wi
      3rd of Feb, 2017

    How is that question rude? They can not replace lenses in frames they did not sell.

    +2 Votes
  • Po
      3rd of Feb, 2017

    It's a policy that they have that they cannot replace the lenses. It has nothing to do with whatever else you buy at the store.

    0 Votes

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