Costco / bad rude cashier
I had a bad experience at your store Tuesday July 28 2009 8:25pm, Lincoln Park location (2746 N Clybourn ave 60614 WHS #380). Involving:
register 8 cashier Stephanie (rude, unprofessional, loud, insulting)
cashier at register 7 (bad attitude)
I stood in line at register 7 for 5 minutes. When it was my turn to be helped the cashier told me she was closed (She should have told me that 5 minutes ago). Then she proceeded to get loud and say, her closed sign was up, no, no, no I'm closed (I didn't see her closed sign).
Register 8 had just opened so I asked both cashiers which one will help me? That's when both cashiers started arguing with each other. Register 7 started yelling at Stephanie saying she was closed. Stephanie started yelling back at cashier 7 saying, she had a long line of other people she was going to check out.
That's when I asked Stephanie to check me out because I had already been waiting. Then Stephanie started yelling at me, telling me to get at the end of the line. That's when I said to Stephanie, "I'll just leave". Then Stephanie told me, I was crazy (she said that loud enough for everyone to hear--I felt publicly humiliated).
If you are wondering why members are not renewing their memberships this is a prime example. Your cashiers rather argue and insult customers than assist them.
Cashier 7 and Stephanie on register 8 saved me about $500 dollars.
$50 to renew my membership
$50 in groceries
$400 new tires I was going to purchase the next day.
I am confident your competitors will appreciate my business.
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