Costco / rude manager
When and why would a customer be pushed to the point of calling a manager an a...h...!!!Well Im 60 years old and I could not contain myself when trying to talk to this rude and disrespectful asst. manager. I asked to speak to the manager in reference to the dates on their chicken salad... after hearing a long conversation about the dates of the 3 day old product, when i just wanted fresh chicken salad, not any that expired the next day... Darrell the asst. mgr.. after repeatedly very loudly telling me I was NOT listening to him... I choice to walk away telling my husband this guy was an a..h... ..and we needed to just go... Darrell followed us from the checkout to the front door... walking behind us...yelling at us.. got in front of out cart..HELD OUR CART..would not let us pass... told us we could never return to this store again... When we asked for his business card he would not give us one... We told this angry, rude, unprofessional, untrained manager.that we would take this up with COSTCO administration...he walked away... WE called Jim Sinegal office at Costco home office, [protected]. and left a message on his asst. phone... who is Karen P. Also, when we called the COSTCO store were this took place and asked for Darrells last name, they would not give it to us...We have spent large amounts of money at Costco over many years...When I went to the complaint website..I was could not belive all the complaints registered towards COSTco...When management can treat the people who keep them in business in this manner...it is poor management indeed...sk.
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