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Complete Savings / unauthorized deductionb of £15

1 London, England, Greater London, United Kingdom Review updated:

Have been scammed as well, originally by completesave.Co. Uk in july 2015. I rang them and told them to stop, which they did as per thier email.
I booked tickets from national express and they rediredted my tdeatils to complete savings and started deducting & pound;15 every month. Dont't know how they can save the cc or debit card details.

Suptoshree

Su
Aug 11, 2015
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Comments

  • Co
      12th of Aug, 2015
    0 Votes

    Hello Suptoshree:

    We are sorry you have concern about the Complete Savings programme. We will be happy to address your concern but we first need to identify your record and currently we have not been able to do so. Please get in touch with Complete Savings directly using the following details: customerservice@completesavings.co.uk, 0800 389 6960, or you can contact me directly at mary@completesavings.co.uk.

    Complete Savings is an online membership programme ideal for those who shop online regularly. Complete Savings members have access to a wide range of cashback deals, including an initial cashback reward, a monthly cashback reward, discounted gift cards and 10% cashback at over 650 online stores.

    Please be assured that your details were not re-directed to Complete Savings. The only way to become a member is to enter your details yourself on the Complete Savings sign-up page. The details required to enter are: your name, your email address (twice), your postal address, and your credit or debit card details for the monthly billing. It is mentioned in several places on the sign-up page that following 30 days free membership, there is a monthly fee - hence why you are required to provide your credit/debit card details on the sign-up page. To complete your sign-up, you must click a "Yes" button to agree to the terms and conditions of the programme. There is no other way of creating a membership but to provide your details in full and click the "YES" button on the sign-up page.

    We hope you get in touch with us directly very soon so that we can resolve your query to your satisfaction.

    Kind regards,
    Mary
    The Complete Savings team

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