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Comcast Double Play Rebate / failed to receive $150 amazon gift card

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Contact information:
815 NW 57th Avenue, Suite 400
Submitted rebate form for $150 Comcast Double Play on September 22, 2008 and received delivery confirmation a few days later. Company claims processing time is 10-16 weeks and it's now been 27 weeks and I still have not received the gift card as promised. Two calls to Acceller resulted in a promise that a supervisor would contact me shortly to resolve the issue but never did anyone call me. My confirmation order for the initial qualifying order was [protected] and the rebate form and required copies of my Comcast bills were submitted IAW the requirements of the rebate form.


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A  5th of Jul, 2009 by 
Agree Disagree 0 Votes
I also submitted a rebate for the $200 gift card and still have not seen anything and it has been 20 weeks now.
N  2nd of Nov, 2009 by 
Agree Disagree 0 Votes
Thank you for your patience with us. We have sent your gift card in August of 2009. Please let us know that you recevied it.

Acceller Team
A  16th of Dec, 2009 by 
Agree Disagree 0 Votes
I've signed up for Comcast double play for internet & cable service with a rebate of $200 on August 31, 2009. However, when I called comcast in October for furthar information about my rebate, the repersenative told me I had to use Comcast for at least 90 days. Since December would be my 90th days, the rebate paperworks should be sent home with my bill. I waited, yet I never received my rebate paperwork. So once again i called Comcast & the representative told me she would ask her manager to call me back for further information. I never got a call back so I decided to call comcast again, they transfered me to the rebate line & I was told my rebate has expired 60 days after I signed up for Comcast. I never got any emails about my rebate, & was informed the wrong information about my rebate. Is there anyone who could help me resolve my issue?
A  5th of Jan, 2010 by 
Agree Disagree 0 Votes
i signed up for the comcast triole play at Walmart mainly because I was handed a walmart gift card and was promised a $200 rebate. Now I can't my rebate because I don't have the employee verification #. I'M PISSED!!!
A  14th of Jan, 2010 by 
Agree Disagree 0 Votes
I am also a victim of this scam. Every time I call, I get a new person who takes my conf# and says "We'll send your gift card out, you should get an email soon."
No email. no gift card.
I've filed a complaint with my attorney generals office.
I've filed a complaint with Comcast.
& I filed a complaint with Amazon (who wants to be associated w/ scam artists?)

Comcast still uses this company to sell their services, and since they also directly benefit from this scam I included them in my report to the AG's office. Please send a complaint to your AG if you've been a victim of this scam!
N  19th of Feb, 2010 by 
Agree Disagree +1 Votes
Digital Landing Complaints - Never Received Rebate

If you have not received your rebate. Please do not hesitate to contact us at www.activationcenter.com . There you can submit your concern and we will contact you in 1 business day. You may also contact us via e-mail at CSR@DigitalLanding.com. We look forward toward resolving your concern.

Customer Service
Digital Landing

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