Coast Dental & Orthodontics / Crown - company will not take responsibility for messing up my tooth
In 2014 had a corwn put on the tooth based on oral evaluation, since i had already had a root canal done the practice did not check if it was done properly. in 2015 went for a cleaning to another dentist and was told the crown has a gap. This basically means it was not put on properly. After this went to Coast dental in 2016 for a cleaning and told them there is a gap. Based on their warranty on the tooth asked for a remake. But due to the gap the tooth got brittle and i lost the tooth. Already paid over $1200 after insurance for the same tooth. Now insurance wont cover retreatment of the same tooth and Coast dental will not rectify this mistake nor give me a refund on the money paid for a job not done properly. I asked for my medical records and got hung up on by the area manager. The time it took to complain even making multiple calls took over 6 months to get to a conclusion where i would have to pay $3000 to get an implant on something if was done properly in the first place would not be needed. I feel this dental office does not care about its patience and is only interested in charging you money and give no quality work. The office manager does not communicate and does not care to follow up. I cannot believe that an area manager hangs up on a patient without correcting the problem. I am now out a tooth and maybe even two due to the delay of 6 months and out $4, 000 once implant is done by another dentist.
My request was for a refund not credit to my next visit since i do not trust this practice any more. Or cover the cost of my implant as this was directly relevant to the work performed by their practice.
More Coast Dental & Orthodontics Complaints & Reviews
- Coast Dental - Fraud and cheating 
- Coast Dental - RIP-OFF 
- Coast Dental - Overcharges 
- Coast Dental - lied about cavities
- Coast Dental - SUBSTANDARD DENTAL SERVICE
- Coast Dental - Liars and Thieves 
- Coast Dental - Petient Credit Refund 
- Coast Dental - patient/doctor privacy 
- Coast Dental - OVERCHARGING AND SLOW REFUNDS 
- Coast Dental - Did Not Complete Work as Promised