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Citifinancial Auto / Getting a payoff

1 United States Review updated:

I was only 4 days late on my June 2008 payment. I went to purchase another car and because the June payment was not received as of that day, Citifinancial would not release a 10 day payoff, then they hung up on me after I called and explained it made no sense for them to deny me this information. Afterall, they were going to be paid EITHER WAY. This company as it's employee's trained to be bullies when it comes to collecting payments. To me, it would never be an attempt to collect a debt, it's just flat out harrassement!! I encourage everyone to NEVER use Citifinancial for ANY purchase.

Ju
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Comments

  • Ho
      17th of May, 2010
    0 Votes

    Yep, I agree with the above... they are bullies.. I have had the worst conversations with them and at work no less. they all know at my job not to deal with citi finanancial just by listening to my phone conversations.. and I am usually in tears by the time I hang up with them.

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