Citibank / lack of professionalism and financial misconduct
This past one year has been one of the toughest one (financially) for me.
All this has started to happen after (what I believe) someone sitting in citibank bangalore (almost 2 yrs ago) started screwing with my account on God knows what prejudice.
They mishandled my citibank Gold credit card ... that caused me a hugh loss.
They mishandled my Suvidha acount on pretext of above.
They mishandled my Suvidha Account due to Ready Credit.
and they are doing it still ....
Citibank has been making unjustified withdrawals from my account on some or the other pretext.
Citibank has kept me ill informed about the transactions. They keep tinkering with the records. They provide extremely delayed and illogical explanations (or statements) in response to my detailed and specific query.
I want to file a formal complaint (consumer forum or elsewhere) regarding this and seek financial redressal from them.
Please guide me regarding the same and/or provide me with some contacts in order to effect the same.
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