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Church's Chicken
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1.4 467 Reviews

Church's Chicken Complaints Summary

50 Resolved
417 Unresolved
Our verdict: With Church's Chicken's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Church's Chicken reviews & complaints 467

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11:14 am EST

Church's Chicken bad service, raw chicken, nasty restaurant

Managers and crew are rude store always nasty chicken raw, went in it was busy I waited for 1 hour for some chicken cashier was polite but the black man manager was rude cause the cashier said it was going to be bout 15 to 20 minutes for it witch it wasn't a problem but after 30 minutes I went in to see wat was the wait the manager man said he had to give the other guest the food first but mine was coming up so I waited again 20 more minutes went by went in again he said it was coming up now so I went back and waited when he finally brung out my food no apology or anything get up the street took a leg out cause I was hungry bit into it and what the hell the chicken was still raw so I pulled over and every piece of chicken was like that my mac and cheese I could drink thur a straw so I took it back and the manager man still didn't apologize I didn't want a refund just cooked all the way thur food but he said WHAT YOU WANT ME TO DO I said I want cooked thur food he went to the drive thur and came back with my refund and I ask what's this for he said your refund I look stund I GUESS CHURCHS DONT CARE BOUT THEY GUEST that's my last time going to churchs I'll take my money to KFC

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8:19 pm EST

Church's Chicken gm and assistance manager

Mrs. Lillian the gm 4 church's chicken in carrollton, ga. 30117 and victor is the man who runs the company's n lagrange, griffin, macon, plus carrollton, ga... The team just heard by a person victor hired to fix the floors that they are husband and wife... Then mrs lillian hired her best friend who never finish high school 2 be her assistant manager her name is torcora body she have no respect for her team or the customers she talk to everyone like they r kids she get smart with the customers all the time and corporate need to remove here maybe the business will pick up she was fired from popeyes chicken for get smart and talk to the manager n a nasty way she stay outside on her phone on facebook or with mrs lillian. When the team have a problem or complain on how the assignment manger treating other work they don't do nothing 2 solve the problem. Mrs. Lillian & victor believe what ever torcora body tell them instead of solving the problem.. The team fill like ain' t nothing they can do you all need to just come to carrollton, ga sit n there don't let mrs. Lillian r her husband victor know nothing and yall we see how b they run the business. Mrs. Lillian is never there because b she b with here husband victor r when she is at work they want b the cashier 2 run the front and drive thru along as well as dropping orders and fixing so when the customers full up 2 get there order the customers cuss the drive thru cashiers out.. It doesn't make sense that others team members have 2 stuffer because mrs. Lillian and victor, and torcora body r n together. Yall did know these people's was married because she goes n her birth last name not her husband last name. As team members I fill you all need to solve the problem if u don't we just don't n know... Torcora body fired chris today 4 nothing the she hires people who have rob others and on drugs as well as torcora.

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11:32 am EST
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Church's Chicken disgustingly filthy restaurant

I was at the location on 55th & Prospect Ave., in Kansas Ctiy, MO, December 28 shortly after it opened for business that day. The restaurant was so filthy; crums, dirt and I can't imagine what else on the floors; stains on the walls and the area where the food was being prepared was extremely filthy. It looked as if it hadn't been thoroughly cleaned in a very long time. I voiced my concerns to the manager and she stated that the employee responsible for cleaning the evening before didn't show up for work. The restaurant never should have opened that day--not before it was thoroughly cleaned. I realize it's in an African-American neighborhood, but that's still no excuse. I lived in that neighborhood most of my life and have visited that restaurant many times over the past 30+ years, but I'll probably never go back, not after seeing the filthy conditions.

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2:16 pm EST
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Church's Chicken bad service, never have chicken cooked

I live less than right next door almost to church's chicken. I really used to like this place. The restaurant in round rock tx. Aw grimes 78664. The last 4 times I went there has been a nightmare. They say there is a 8- piece special they never have chicken ready. They tell me to wait 15 min I wait then when I go back there is no chicken. The last 4 times I had to leave there and go to popeyes im really pissed. Everytime u go u always have to wait 15 min to get anything. Never have spicy chicken never. The worst service I have seen at any fast food establishment. Please u are losing so much business, I see people leave because they cant get food including myself.

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JKWilliams
JKWilliams
, US
Dec 24, 2014 7:20 pm EST

One of the things that makes Church's chicken so darn good is that they usually cook it up fresh when you order it instead of it sitting drying out under some light. The wait is well worth it (not to mention the specials they run where chicken is little more than half the price of KFC and the pieces are way bigger). You can have your Popeyes. That stuff has so much MSG in it that eating it makes me sicker than a dog.

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Ruth and Kevin
Orange, US
Dec 23, 2014 2:18 pm EST

You must be a child. If you were an adult you would know that food takes time to cook. Next time mommy is cooking offer to help and you will see that food does not magically appear on the table.

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3:15 pm EDT
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Church's Chicken manager rude, poor service, never has advertised product

The manager is rude. I went to a Chuch's that was not free standing. I asked the store operator and the Church's manager what time did they open. They said 9:30 it was 9:15 so I left came back and then was told at 9:45 they don't open till 10:00 by the manager. I told her that everyone else told me 9:30. It's cool. I wanted the item they had on pasted on their window and on their drive thru board. At 10...I am told that they do not have the items...speechless. BTW they did not carry the item the last time it was the special...but you steady posting it on your window...

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10:16 am EDT
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Church's Chicken rudeness

I went through the drive through at the local Church's Chicken store and after I got home I saw that my order was incorrect. I called the store to discuss coming back and getting the correct food. The person on the phone was speaking Spanish and I told him I do not speak Spanish and asked if he could put an English speaking person on the phone. He told me "we are not going to speak English you are going to speak Spanish" and he started laughing. I could hear other people in the back ground laughing as well. The next day I called back to speak to the manager. She became belligerent with me because I told her "the idiot that got on the phone with me told me I would have to speak Spanish". Well evidently this a family member because she was more upset at my calling the person an idiot, which I stand by, than addressing my complaint. She was rude, loud, and unwilling to address my concern. Also, the phone number on the receipt shows on my phone ID that it is a Puerto Rico phone number, which I found odd. When I googled the phone number for that location there is a different number listed. I called that number and the non-English speaking person answered the phone. It all seems fishy to me. I suspect there are illegal employees working there so I have submitted a report to an organization that investigates illegal individuals working in the U. S. I called the customer complaint hot line as well and they reps there told me someone would follow-up within 48 hours. Well it has more than 10 days, no one has done so. That franchise owner needs to put her attitude in check if she plans to be successful. She also needs to put her store in a better position to serve the public, not her family members. They will suck her dry anyway because I told she is rarely on site and the place is being ran by family members; big mistake. I also reported the incident to the Better Business Bureau, and will continue to complain to Church's about this incident until accountability is reached.

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1:22 am EDT
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Church's Chicken rodent / mice

We decided to go to Church's on Saturday, July 19th, 2014 (store #286) Chicken, located at 1601 Cherry Street, Pine Bluff Arkansas 71601. Upon going in, placing the orders, paying for the order's, and waiting on the, order's...I just happened to look up, and directly above my head in the casing of the light fixture, was a mouse/ rodent running around...there was a very narrow crack and it was trying to get out... I was absolutely shocked and sickened by this! I did not create a scene, so I did get my order and go to the vechicle. My friends/ business partner's were in the car, and they were telling me about how one of the employee's threw some water against the window from the inside and the water was streaming down to the ground. How, unsanitary...but when I told them about what I had seen, they were, mortified...we all were.. It sickens me even now, having to relive those horrible events. Upon arriving at our destination, we just couldn't bring ourselves to eating the food, that could have been filled, rodent dropping's...harm full bacteria, etc.
I then looked for my receipts, so that I could speak to the manager, "Tristen Husky" I then went on to tell him about the events... I went on to ask him for the Corporate Office, information.. The contact number that he listed, seemed to be a local, phone [protected]...well, upon calling the number, the lady identified herself as being the, "district manager". I did tell her the details, of the matter...I began to search for my receipts, but only found, one... Receipt or Tran Seq. No: 708630, but while looking for my receipts, the district manager, hung the phone up on me, I called back and left a message...She has not, as of yet, contacted me and I truly do not appreciate, her unconcern. I want to be compensated, as soon as possible. Thank you.

i

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james Taft
Pine Bluff, US
Jul 15, 2015 2:21 am EDT

Church's Is Fast Moving & Nice ! The Food Also Taste Great ! Good Job Store

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1:16 pm EDT
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Church's Chicken sub standard humans

I walked into Churches in Toledo, Ohio at 1530 Byrne Road [protected])
just before 1:00PM. I greeted the cashier and ordered 10 legs. She stated that
they could not sell me 10 legs because they only sold a 10 piece mixed with
thighs for $9.99. I asked again can you sell me just 10 legs. She gave me a
detailed answer stating that my order would leave them with a surplus of thighs
for the next person and no legs. Duhhhhhhhhhhhhhh...

The manager finally came over and started to repeat the same thing. I asked

him if I could buy just one leg and he replied "yes." I asked him if I could buy
just two legs and he stated they would cost $1.49 each. Then I asked him if I
could buy 10 legs and finally they realized they can sell 10 legs at a time.

I paid $14.90 for the order and received 10 biscuits with my chicken to
feed to the birds.

I am not the brightest person in the world but they should have paid me for the logical reasoning class that I gave them plus compensation for all the
aggravation I had to endure while ordering.

Folks, this has to scare you. These people vote. How do you expect them to
make an informed decision if they cannot thimk.

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jela001
Sheridan, US
Aug 05, 2014 7:06 pm EDT

If a mixture of thighs and legs is on sale for a special price I won't let customers make substitutions either, what would be left for ALL the other customers would be a big box of thighs! Now if a customer wants to purchase all legs at individual prices then that's fine, I have no problems doing that, it's just that the sale price is based on a mixture of "both" pieces.

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3:46 pm EDT
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Church's Chicken bad manager

I visited your restaurant on 7-3-2014 and pulled to the drive thru to order with 2 co-workers in the car. There were only 2 cars ahead of us and we sat there for approximately 12 minutes with no one coming over the intercom. I then blew my horn and still nothing. I pull to the front, got out and approached the window. I noticed a Black Female at the window ( that made eye contact with me) suddenly turn and walk away. I then called an Hispanic male to the window and asked him for that persons name. He replied Marquitta(not sure of spelling) she's the manager. I couldn't believe it. I have visited this Church's location many times during lunch and have never had a problem. Although this was 7:40pm and I've never seen this employee before I didn't expect this type of reaction. By being a leader in this industry I just can't believe that the District Manager or the Corporate Office is aware of this person's total disregard for the customer, her job and Church's good reputation. My co-workers were shocked at our treatment and suggested we go down the street to Ruby's Chicken where even though the crowds were there, the service was fast and efficient and the product was exceptional. I had heard about this place many times but was always a Church's customer. Because of this ONE EMPLOYEE I have found a new place for lunch. Thank You Marquitta, because of you and your attitude I just found a new lunch
I would appreciate a call from your corporate office or District Manager in response to this complaint. I can be reached at Alvenia Clewis, [protected]
Sincerely Submitted 7-4-2014

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7:55 pm EDT
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Church's Chicken bad food and service

I drove 6.5 miles to get some chicken. I ordered $19.90 worth of food and took it home. When we arrived back 6.5miles home the chicken was burnt and dried. I didn't want to drive back so we tasted the chicken to see if it would be ok. No way was I going to eat that. I drove back 6.5 miles
To the store and complained to the manager and he said something in spanish to the lady and she counted the chicken in the box and yelled back to him there were only 7 pcs left and she bought 9. She told another guy to replace the chicken but"only give her 7 pcs because she already ate 2" the entire restaurant was looking at me as if I was trying to get something for free. I paid for my food and now the rest of my food was home getting cold... But I got 7 new pcs. I will never eat here again and I will tell everyone I know about the service

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DYNASTY
Alexandria, US
Jun 03, 2016 8:14 am EDT

Me and my big sis we love churches! lately ive moved from monroe la. to alexandria la. And the churches heer sucks! AS AMERICANS WE LOVE DRIVE THRUS AND THIS CHURCHES AROUND HEER HAS WALK UP WINDOWS! THE BUILDINGS ARE SO OLD AND NASTY THE HAVE NO MENU ! i REALLY WANTED SPICY CHICKEN THEY NEVER HAVE ANY COOKED! I WENT TODAY FOR LUNCH AND BOUGHT A TEN PIECE WITH 4 BISCUITS AND MASHED POTATOES THE CHICKEN HAD NO TASTE TO IT! it taste LIKE PURE FLOUR! THE MASHED POTATOES HAD NOT BEEN MIXED WELL IT WAS STILL POWDER FLAKES IN THEM SOON AS I GOT A SCOOP !WE HAVE ALL THIS NASTY CHICKEN LEFT OVER I TRIED TO GIVE IT TO MY CATS THEY WOULDNT EAT IT EITHER! I REALLY HOPE THAT YALL TEAR THIS CHURCHES DOWN AND REBUILD! THE HEALTH DEPARTMENT SHOULD HAVE BEEN SHUT IT DOWN ITS ASHAME ITS 2 CHUCHES DOWN HEER AND THE BOTH GHETTO I WENT IN TODAY CAUSE ITS REALLY COLD AND ALOT OF PEAPLE AT THE LITTLE WINOW IN THE FRONT O YEAH THE CHICKEN FRYER HAD NO GLOVES ON AND HE WAS WASHING HIS NASTY HANDS IN DIRTY WATER PUTTING THE STICKY FLOUR ALL IN THE CONTAMINATED DISH PAN! I COULD GO ON ALLDAY! NO KATCUP PACKS THEY ONLY HAD1 BOTTLE EVERYONE WAS USING OF GHETTO NASTY OFF BRAND KETCUP1 I DONT UNDERSTAND I DREAMED ABOUT CHURCHES CHICKEN AND THIS IS WHAT I GET ###! PLEASE RE BUILD THIS CHUCHES THE MANAGERS SUCK!

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Alexandra Kirks
,
Jul 28, 2007 12:00 am EDT

I went to Churches Chicken In Augusta, Ga on Milledgeville Rd, They took my debit card and said it was declined, so I paid cash. I got home to find out that they charged me on my debit card and they took my cash! Where's the justice. They said they refunded my debit card but its been almost 48 hrs and it still isn't back on there! I'm pissed off!

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Juanita. Carr
Kansas City, US
Sep 24, 2014 10:44 pm EDT

Went. To church is chicken and there was so many ants in my bag around my food around 9:20 pm on sept 24th 2014 went thru drive thru.

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daddy.j
Odessa, US
Apr 28, 2011 8:11 pm EDT

I last worked for these people in February and still haven't been paid and none of their managers will help me with this. Only to find out I'm not the only one who hasn't been paid

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joyuiy
Edna, US
Nov 14, 2009 5:17 pm EST

they never answer the phone when u calling and they are very nastey they have roaches crawing all over the food that they have out and the manger tha working is very rude to people and she using bad word a other people that come in

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jennifer gumen
Edna, US
Aug 11, 2009 2:21 pm EDT

they still dont answer the phone when u are trying to call and put in a order in and the manger is not there on the week day like she should be and if u work u should get off the right time you should get off
yall need to do something about it ok

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Audrey Bradley
Houston, US
Jun 30, 2009 9:16 am EDT

Majority of Churches employees are serving food and preparing food
with no hair nets. I'am tired of eating food with hair in it.

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leonard
Grandview, US
Apr 10, 2009 12:48 pm EDT

i use to by churches chicken were ever the store is but i will not eat there anymore due to bad service1

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meliarchuleta
Albuquerque, US
Dec 09, 2008 9:23 pm EST

chicken was dry and cold for there chicken sanwiches, this has happend two times alreday. There buns were hard like they had been left out. Managment he was rude both times I have gone there..

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Leo Robinson
,
Jun 30, 2008 9:40 pm EDT

I went into Churches at 8:45 pm stood there for 10 mins waiting for so one to serve me, however they were standing in the back talking and laughing, they looke3d at me standing there and still no one came until i started out of the door.

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8:23 pm EST
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Church's Chicken poor customer service; no chicken

Enough is enough...this Church's Chicken location has to be in the top 3 of worst places to eat or order out! First, the employees have NO and I mean NO customer service training. They are rude, ignorant, loud and obnoxious (do not properly represent the company & do not know how to respectfully treat the customer). The employees on duty when I've been inside to order were heard cursing and using slang loudly. Every time I have gone to this location (1318 S WW White Rd, SAT) to order chicken, I have been told they "don't have" a food item I'm trying to order [i.e., NO dark chicken, NO white chicken, NO okra, etc] OR the food is cold, over cooked OR undercooked...NO CHICKEN ARE YOU KIDDING ME! My drive thru customer service experience has been just as bad. I've also heard my family & friends comment on how poorly this Church's Chicken location is and it is a shame that MANAGEMEMT has not corrected the problems nor have FIRED the unproductive & unprofessional employees. I will no longer PATRONIZE the Church's Chicken on the eastside of San Antonio, Texas located at 1318 S. WW White Road!

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yuckyone
, US
May 11, 2014 5:39 pm EDT
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Twice now I have eaten chicken from there the original, both times I vomited. This last time I wound up with red blotches all over my face. Will not eat there again. When I complained to them, they said "oh well not our problem".

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Kijiji Bites
Lethbridge, CA
May 12, 2014 12:25 am EDT
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Sorry, not to be rude but I hope you did not get chicken pocks, it is spreading up here like crazy because someone came back from a foreign country?!

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bd1980
excel, US
Apr 13, 2014 7:56 pm EDT

We order the 12 piece chicken tender meal. The tenders were not tender at all they all were hard and the biscuits were hard too. We also ordered corn and it was gummy. Please write me back at smoothamx@yahoo.com

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JoeKay
, US
Jan 30, 2014 9:56 pm EST

It might be a bit of a drive, but the one on Gratiot and 696 in Roseville MI has good service, unbeatable chicken, and the stuff is freshly cooked and cheap too. You can also get a sack of White Castles for dessert if you want.

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10:19 am EDT
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Church's Chicken missing items in family pack repeatedly

I got a family pack meal for the family at my local Churches Chicken and they forgot to include side items completely or give me what I did not order. This has happened 3 times in a month. This time forgot my 4 biscuts that were included as part of family meal, it was pint of coleslaw last time and when you call the manager never cares and says those things happen just tell us the next time your here. I live 13 miles away and when have yet to get any replacement but this resturant needs reorganization and new employees without the attitude!

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Ashley harris
Texarkana, US
Jul 31, 2014 9:55 pm EDT

I called in to work @8:00 in the morning ask my manager that i have a court date whice was a traffic ticket she told me to return my work shriT also hat for no reason that wAs not right i didnt do nothing wrong i have proof of the ticket

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Fred314
, US
Jul 31, 2014 10:06 pm EDT

You didn't tell your manager when you got the ticket that you needed to go to court that day. 8am same day is no notice at all. How is manager supposed to schedule somebody to fill in for you? Yes, you were wrong. Now you know.

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Church's Chicken racial prejudice

My husband and I stopped and bought gas and saw the Church's chicken and decided we would go in and eat and take a break outside the car during our 8 hour drive. We entered the business that I saw only 3 employees were working. One young woman that had a scar on the side of her neck and had a limp in her walk attempted to take our order. However we took a few moments to decide exactly what we wanted. We ordered a 10 piece box with the white meat to be spicy and the dark meat to be original. She informed me there would be a 15 minute wait on the spicy breast meat and I said that would be okay I could take original. She then informed me that it would be a 15 minute wait anyway to get the dark meat cooked so I told her I would take the spicy breast since I had to wait anyway. She conveyed this information to the young man in the back cooking. She went to the back to help him with the cooking. The other woman, slightly older than the other two, dressed in a navy or black shirt with braided hair, who appeared to be the senior person on staff at the time attempted to assisted with taking the money. We gave the order and did not have quite enough cash on hand to pay unless we broke a $100 dollar bill and we had already seen the sign on the door to the store that no $100 dollar bills would be accepted. We thought that might hold true to Church's so I went outside in the rain and got my purse, came back in and together we gave the clerk $17.56 in exact change. We took our cups to get a complimentary water as we had ordered and sat down at a table expecting to wait only 15 minutes to get our food. After our order was taken and we sat down at the table, a young black woman came in and almost slipped down and told the team leader person to put out the sign for the wet floor, With a coupon she gave the woman that appeared to be the team leader her order, and then immediately following her a very nicely dressed black gentleman that worked for Verizon came in and placed his order. She told them each that there would be a wait for the chicken to cook. She then proceeded to give them each a complimentary cup and told them to have a free soda while they wait. In the meantime, she gave one of them a quart of tea and stated that she did not charge them for this and I just felt she was trying to help them and give them the best deals. This still did not bother me. I understand that some people may need a little help to feed their children and that's okay. Then the chicken got through cooking about 25 minutes later and the team leader prepared the two black customers their orders of boxes of chicken, plus their bags of dinners, and their tea. At the time she took the chicken and placed in the boxes I got up from my seat and went to the counter to be served since my order had been placed long before the other two customers. After the two customers left she said come on up here and let's see what you ordered. I repeated the order of a 10 piece box with the white meat (5 breasts) would be spicy and the dark meat would be original. She then told me in a rude voice that I had said I would take the original and I repeated to her the steps that had occurred. The young black woman that had originally tried to take my order spoke up and told the team leader that I had said I wanted the spicy breast since we had to wait anyway. The team leader argued with her that I had not said that. The young woman then told the team leader that I could not have original either because now there was only one breast piece of chicken left and it was original. I then asked for my money back and the team leader did not want to give me my money back. She argued with me that I ordered original. The young woman reiterated to the team leader that there was only one breast meat left anyway. There was not even enough chicken left to fill our order. I told the team leader that I understood what had happened that she had filled the 2nd and 3rd order taken with the chicken I had been waiting on. Apparently, the 2nd and 3rd customer were locals that she knew and they were black and I am white. My husband stepped up and told her to just give us our money back and finally she did. I felt she did this out of racial prejudice and because I was a travelling customer and the other customers were not and she gave them favors wherein she did not offer the same to me. We spent 40 minutes out of our trip trying to get some chicken and some chicken that we really liked. This has left a sour taste in my mouth for Church's Chicken and I really understand how black people feel when they say they were treated with prejudice when everyone's money is exactly the same and all of our blood is the same color and we are all created equal under God. This service was horrible and I would never stop at another Church's chicken in Alabama again. I am not prejudice and I don't expect to be treated with prejudice. This team leader or manager should be fired for her rudeness and her unfair treatment of customers and for showing prejudice against my husband and myself.

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Idocare
Washington DC, US
Aug 22, 2013 6:28 pm EDT

Seriously? Took a few minutes to decide ? Complimentary water? Confusing order? Sense of entitltlement? Hmmmmmmmmm

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2:58 pm EST
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Church's Chicken bad food,

They used bad oil and old butter on our meal, and undercooked our chicken, made us feeling sick and naseated so we left and did not finish our meal.

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Why The Long Faces
Why The Long Faces
, US
Feb 24, 2013 7:07 pm EST

You would not have gotten sick before you even finished eating. While food poisoning can work fast, it does not work that fast honey.

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9:42 pm EST
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Church's Chicken poor service and bad food

When in to order dinner, the place only had a man in drive thru. A man came in from the back and took part of my order. When i started to finish my order he said he already put my order thru. I said fine. While waiting the man in drive thru was busy playin on facebook on the compute. I thought it was rude as he told the other customer it would be a 15 minute wait for chicken. He had didnt show he like it when they said they would wait.When i returned home i found out i did not have all my order and the food was nasty as could be. Due to the people that i saw in the store i knew it wouldnt do any good the call to tell them. I'm a facebbok user for many years so i know he was just goofing off. Bad food and worse service.

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3:36 pm EDT
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Church's Chicken bad tasting chicken

This has to have been the worst chicken I have ever purchased. I am 60 years old. This was fried in old grease. And was not cooked though, as a matter of fact it was cool in the middle and wet..

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Idocare
Washington DC, US
Oct 03, 2012 1:52 pm EDT

Don't eat it!

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10:57 am EDT
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Church's Chicken raw chicken

It was lunch time, me and my friend are hungry, we asked for the combo number 2 "3 pieces of chicken with mashed and bisquick".. He asked me "white meat" I said yes plz... I'm checking my order and I realized he put rice instead of mashed! Really dude it says mashed not rice, I told him and he changed it to mashed. I got to my job ready to eat my food.. When I opened my box I got a slap of a smell of garbage! I thought maybe it was because it was in the bag and the heat blah blah blah! I bit my chicken and it just had this funny taste.. It was horrible! I trashed it so im going to get my second piece and its rawwwwwww in the inside! You got to be kidding me.. My friend opens her and it was more raw than mines! Wtfffffffffff.. I just paid almost $7.00 for this kind of crap and I asked for "white meat"... Nasty nasty and nasty! All the orders that was made and it was 4 had to be trasheddddd! Disgusting! That place needs to be inspected cause it also looks nasty and dirty.. First time going to church's and defendly it will be the last! To bad I trashed the food cause I will totally upload a picture and show everyoneeeeeeeeeeeee how nasty it was!

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DoraR
Lemon Grove, US
Aug 07, 2013 5:17 pm EDT

On August 1, 2013 I went to The Churches chicken off of Forest Lane in Dallas Texas and OMG! did I have the worst experience EVER. I live in San Diego, CA and was on a work trip in Dallas... I couldn't believe I had to go all the way there to be traumatized and SICK from eating 100% RAW CHICKEN. I instantly threw up for a good 20 minutes... Not to mention I have been sick from my stomach ever since. This place is disgusting and I WILL NEVER EVER GO THERE AGAIN. Needless to say I cannot eat chicken after getting so sick from it, just the thought makes me want to throw up again. This is by far a traumatic event in my life. YUCK!

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9:01 pm EDT
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Church's Chicken poor service

Called to find out about any specials. Pulled up to drive thru was informed"we are out of chicken. It will be about 15 min. Was asked to park. Waited for approx. 45 min. When chicken was finally received order was wrong. To top it off the worker had an attitude when I was the one who had sat for an hour. Are you serious. If this is how church's operates as much as I like them I have no problem taking my business and hard earned cash elsewhere.

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ethos
Somewhere TEXAS, US
Aug 04, 2012 10:15 pm EDT

u waited for 45min for chicken? and you actually broadcast that? you are not looking so smart. those are the kind of dumb things you keep to your good self.

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4:12 am EDT
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Church's Chicken wrong order, wouldn't fix, rude

Drove 34 miles round trip inorder to get spicy chicken. When I got home the chicken wasn't completely cooked and wasn't spicy. Called and talked to Alex the Manager. He told me no problem they would make it right. I told him I only come to this town about once a month. Was in Cleburne, Tx so I decided to replace my chicken order. Pulled receipt out to remember Manager's name and pulled in to place order. (10pc total bill $27.26) Went through 2 people and finally the Manager came out. He stated he wasn't going to replace the chicken because I didn't bring back the other chicken. Fast food is suppose to be a convenience and I explained to him what he had said earlier and we had prior commitments to attend that is why I was ordering out and couldn't drive back 34 miles to waste time and gas and he rudely told me, "Well you just did!" He told me he didn't care and wasn't going to fix this. Rude, ugly, bad service and establishment old and nasty.

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Idocare
Washington DC, US
Apr 22, 2012 11:48 pm EDT

you really drove 34 miles with out the chicken you complained about?

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1:27 am EST
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Church's Chicken service and food

Went to Church's Chicken on Wed. around 8pm.
The young lady took my order, took my money, walking away as she chewed gum, . I order the shrimp and fries with tea for $4.99. Well, I received 10 shrimps (tasted like chicken )the size of a dime, fries cold and old, along with peices of okra in fries which I did not order. Very disappointed. Food did not look like the picture that was present in store. Why pay for food that's not worth it. I know prices going up, but give me what I pay for.

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Phone numbers

+1 (866) 345-6788 +1 (905) 497-6222 More phone numbers

Website

www.churchs.com

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