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Chrysler / service department

1 jonesboro ar, United States

we had a recall on our ignition on our jeep cherokee we took it to fletcherdodge in jonesboro ar they switched the ignition out started having problems with key getting hung in ignition after that key broke trying to get it out of the ignition.called fletcherdodge ther mechanic told us the tumblers in the ignition was hanging the key.the key they replacedit with would not do anything but start the jeep wouldn't lock or unlock the doors an the buttons wouldn't work.carred it back to fletcherdodge 2 more times to strighened out an they didn't do it.carred it to a lock smith coast $60;00 to get akey to be able to lock it.the lock smith said they didn't have the notches cut coretly took the papers from the lock smith to fletcherdodge an showed them .we hadbeen there3 more times 8hours they started to make us feel like we was bothering them.know the key they gave us is falling apart . trying to turn the engine off the rest of the key broke off into the ignition.don't know what to do but take it to a lock smith witch will coast me 4 to 5hundred dollars cause we can't trust fletcher dodge to fix it. can you please help ? i am disabled an on a fixed income. thank you greg an donna mcnew

  • Updated by donna mcnew, Jun 29, 2018

    please help dont know what to do

  • Updated by donna mcnew, Jun 29, 2018

    please help

Do
Jun 29, 2018

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