Long story short.... Chase put me on a repayment program where they were going too drop my interest rate, and get rid of all my over limit fees.
But just as soon as they put me on it, they took me off. I keep getting different answers from Chase on why this happened, and they would not put me back on the program after that because I had already on a program and they could only do it once in 5 years. Some Chase people tell me I was actually never on the program, while others do not knows for sure why I was taken off the program. It has been a headache trying too figure it all out, because Customer Service, Collections, and the department that actually sets up the program can not see each others notes. Making it hard for anyone to help solve my problem. Cause everyone sees different things going on with my account.
Chase is not willing to fix their errors when they make a mistake, and I know this from having my mortgage company with them as well, and so this is why I am warning you to stay far away from them. Do not get your mortgage threw them, and do not get a credit card with them.