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Chase / Gift Card / monthly fee

1 United States
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I received a gift card as a rebate from cooper tires via chase bank. I received it in dec. It stated that after 3 months the card would be charged a service fee (Which in ma where I bought the product with rebate and in ri where I live is illegal by state laws that say gift cards can't carry monthly fees. ) I argued with chase or at least their "customer support" people from india about the charge, stating that it should not be on my card as I only had it for 1 1/2 months. They stated the card was issues in oct, although as with many rebates, it took time to get to me. Finally based on the fact that I argued that I should not be responsible for slow mail delivery and if it has a fee it should be 3 months from activation they finally called me (At 5:00 am - yes 5:00am) and said they would give it back.
2+ weeks and more emails and phone calls and its not been reimbursed and I can see they are simply waiting until 3/1 so they can charge me another 3.95. They are the worst customer service people and company i've ever dealt with.


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