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Charter Communications / billing extortion

United States
100% 2
I am having a problem with Charter Communications here in Fallon, and I think they are doing something of dubious legality. Since I only subscribe to their Internet service, not their TV service (I have DirecTV) they have chosen to penalize me to the tune of $10 per month for what they are calling "HSD without video." I should note that I have had their “HSD without video” service since the day Charter moved here to Fallon, but I have never been charged for it, nor even heard the term before this month’s bill.

Now, if any other company tried to extort me into selecting more of their services, I would go to a competitor in a heartbeat, but since Charter has the cable monopoly for this area, my only recourse is to pay up and shut up, or buy other services from them.

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Charter Communications Logo Charter Communications
Customer Service
12405 Powerscourt Dr
Saint Louis Park
United States - MO63131-3673
+1 877 254 0870
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