Centurylink Internet / slow speed

MN, United States

I signed up for internet + TV for one year, but they couldn't install TV due to the location of my apartment. Now they won't let me cancel the internet unless I pay the early termination fee. Also, they told me I'll be getting download speed up to 40 Mbps but I keep getting less than 10 Mbps. I called customer service and they told me connect the laptop via the Ethernet cable, interestingly I got 19.7 Mbps then I ran the the test on my other laptop which was connected wirelessly and I got the same. Few hours later I ran the test again and I kept getting 7 Mbps. This is ridicules I'm stuck with them for 12 months.


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