SUBMIT A COMPLAINT

Cebu Pacific Air / I am complaining about my delayed flight

Manila, Philippines
Contact information:

Good day. My name is Ma. Melanie L. Makabenta. I am one of your passenger last May 6, 2017. My booking reference is G71IFI, flight number 5J14, route was Manila to Dubai.
I am going to complain of the delayed flight that caused me to pay 80USD for my luggage to be transfered to my connecting flight instead of me checking it in (Dubai to Dushanbe, Tajikistan).Our departure from Manila was scheduled 4:45 p.m. and supposed to arrive to Dubai at 9:40PM Dubai time.Our plane arrived in Dubai 10:20 PM Dubai time at Terminal 1, my next flight is scheduled 11:55 at Terminal 2, I was running out of time in getting my boarding pass for the next plane that was why I just payed to the airlines for them to transfer my luggage and get on my next flight as soon as possible.
With regards to this situation, I just want to know how can I reimburse the amount I payed for my luggage since it was your delayed schedule that caused all this.

Le
May 11, 2017

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