Carrefour Egypt / customer service / retail

Cairo, EG

im writing to you to make a complaint from Carrefour Egypt (Cairo Festival City) branch.

the accident happened yesterday as there was an offer on some items in the store, so i picked it up but suddenly when i came to payment process i surprised that the prices in my receipt is differ from the prices on the items which is in the offer.
for sure i discussed this matter with the teller and he said i dont know, after that i went to discuss it with the customer service representative, but i surprised with the bad manner and impoliteness in discussion with no reasonable reasons for my complaint.
so im very disappointed in this shopping experiment and i decided that i will never go there any more for shopping.
so please check this branch with their staff to make sure that they performed as a mannered and responsible persons against your clients.

Nov 06, 2016

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