- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Cancelled order
I made an order and purchased a kitchen knifes from KnivesAndTools company. I needed my knifes as soon as possible. I am a small restaurant owner and needed new knifes for out kitchen staff.
About two weeks later they contacted me and said that they were not able to deliver my order because it was no longer in stock. They offered me a refund and I agree. It took some time but I got my money back.
I'm very disappointed with KnivesAndTools. They did not ship my order for two weeks so they knew it was not available!
Abysmal
This company is absolutely abysmal! They made an error in the engraving of a very expensive Leatherman Tool that my wife and I purchased as a gift for our son to celebrate completing his apprenticeship. They point blank refused to take the tool back and give me a refund until, I posted my experiences on several review websites and stated that I would instruct my credit card company to reclaim the money. Having then agreed to refund me, they sent me a returns label and promised a refund once they received the tool back. According to Parcelforce Tracking, they have had the tool since 14 July, since when I have again been emailing them, requesting that they confirm that they have processed my refund. - They have completely ignored my emails. Not only can this company not follow customer's explicit instructions regarding engraving, but the way in which they treat customers despite 'their own' errors and incompetence is disgraceful. Despite the '.co.uk' website address, don't assume that you are dealing with a UK company. Throughout the ordering process (if you require engraving) and the returns process (if you are unfortunate enough to need it) you will end up dealing with Holland and Germany addresses and websites.
The complaint has been investigated and resolved to the customer’s satisfaction.
Small engraving and it was impossible to return it
I and my wife ordered knife with engraving from the website www.knivesandtools.co.uk. We received it quickly, but the quality was bad. The engraving was horrible. It was too small and impossible to read, as well as it was inaccurate. We tried to return it and asked to change, as well as we were ready to pay more money, but these ### replied in rude manner and refused to help us. Bad services and bad company. Not recommended. Please, share your views about it.
Is KnivesAndTools.com legit?
KnivesAndTools.com earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for KnivesAndTools.com. The company provides a physical address, 8 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Knivesandtools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Knivesandtools.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Knivesandtools.com you are considering visiting, which is associated with KnivesAndTools.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with KnivesAndTools.com is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Several positive reviews for KnivesAndTools.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
KnivesAndTools.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Knivesandtools.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A website associated with KnivesAndTools.com has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
Overview of KnivesAndTools.com complaint handling
-
KnivesAndTools.com contacts
-
KnivesAndTools.com phone numbers+31 858 882 880+31 858 882 880Click up if you have successfully reached KnivesAndTools.com by calling +31 858 882 880 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +31 858 882 880 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +31 858 882 880 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +31 858 882 880 phone number100%Confidence scoreNetherlands, Dutch+31 858 884 477+31 858 884 477Click up if you have successfully reached KnivesAndTools.com by calling +31 858 884 477 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +31 858 884 477 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +31 858 884 477 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +31 858 884 477 phone number100%Confidence scoreNetherlands, English+44 136 425 5055+44 136 425 5055Click up if you have successfully reached KnivesAndTools.com by calling +44 136 425 5055 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +44 136 425 5055 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +44 136 425 5055 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +44 136 425 5055 phone number100%Confidence scoreUnited Kingdom+43 720 116 382+43 720 116 382Click up if you have successfully reached KnivesAndTools.com by calling +43 720 116 382 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +43 720 116 382 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +43 720 116 382 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +43 720 116 382 phone number100%Confidence scoreAustria+32 78 481 200+32 78 481 200Click up if you have successfully reached KnivesAndTools.com by calling +32 78 481 200 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +32 78 481 200 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +32 78 481 200 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +32 78 481 200 phone number100%Confidence scoreBelgium, French+32 78 481 771+32 78 481 771Click up if you have successfully reached KnivesAndTools.com by calling +32 78 481 771 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +32 78 481 771 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +32 78 481 771 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +32 78 481 771 phone number100%Confidence scoreBelgium, Dutch+33 975 188 128+33 975 188 128Click up if you have successfully reached KnivesAndTools.com by calling +33 975 188 128 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +33 975 188 128 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +33 975 188 128 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +33 975 188 128 phone number100%Confidence scoreFrance+49 696 4350 9595+49 696 4350 9595Click up if you have successfully reached KnivesAndTools.com by calling +49 696 4350 9595 phone number 1 1 users reported that they have successfully reached KnivesAndTools.com by calling +49 696 4350 9595 phone number Click down if you have UNsuccessfully reached KnivesAndTools.com by calling +49 696 4350 9595 phone number 0 0 users reported that they have UNsuccessfully reached KnivesAndTools.com by calling +49 696 4350 9595 phone number100%Confidence scoreGermany
-
KnivesAndTools.com emailsinfo@knivesandtools.com100%Confidence score: 100%Supportb2b@knivesandtools.com79%Confidence score: 79%sales
-
KnivesAndTools.com addressLaan van Westenenk 8, Apeldoorn, 7336AZ, Netherlands
-
KnivesAndTools.com social media
BlueCotton
3 reviews
Gander Mountain
61 reviews
Personal Creations
28 reviews
WorkBoots
2 reviews
ClockParts.com
6 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!