SUBMIT A COMPLAINT

Gillette Customer Service

0
Complaints94
Pending0
Resolved0

The Procter & Gamble Company

1 Procter and Gamble Plaza
Cincinnati
Ohio
United States - 45202

Customer Support Phone Numbers

1800 641 820(Australia & New Zealand) 1 0
800 000 5071(Austria & Germany) 3 0
8800 200 2020(Russia) 1 0
800 244 0039(Middle East) 2 0
1800 123 7024(Mexico) 1 0
+1 800 445 5388(USA and Canada) 2 5
+44 800 174 543(United Kingdom & Ireland) 1 8
+32 800 944 806(Belgium) 1 0
+420 800 113 322(Czech Republic) 1 0
+33 800 944 806(France) 1 1
+30 800 801 3456(Greece) 1 0
+36 614 511 256(Hungary) 1 0
+39 800 125 656(Italy) 1 0
+48 801 258 825(Poland) 1 0
+351 800 780 194(Portugal) 1 0
+34 900 801 505(Spain) 1 0
+41 800 000 5071(Switzerland) 2 0
+90 850 220 0911(Turkey) 1 0
+86 400 833 3010(China) 1 0
+91 222 494 2113(India) 2 0
+62 800 140 2869(Indonesia) 1 0
+81 120 113 937(Japan) 1 0
+82 809 206 000(South Korea) 1 0
+54 800 222 0420(Argentina) 1 0
+52 800 011 5051(Brazil) 1 0
+56 800 222 972(Chile) 1 0
Plus

Gillette Complaints & Reviews

Gillette / venus razor

Li
Jun 10, 2019

I have used Gillette razors for years. I have now repeatedly seen your commercial with the tattooed woman shaving her arm - it is DISGUSTING!!! I have changed brands - and although they may not be a better razor I have no intention of using Gillette again. Clearly you have no desire to...

Gillette / management

Ch
May 28, 2019

I waited to see if Gillette management would regain its senses with regard to the transgender nonsense, but the latest ad depicting a father teaching his daughter to face shave indicates otherwise. Apparently the pretenders that make up only 1 or 2 percent of US population are more...

Gillette / mach 3 razor blades

Li
May 22, 2019

Hi Team, I am unhappy with the recent quality of the Mach 3 blades. I regularly buy these for my partner as he shaves his head 3 times per week, and these were the best. Unfortunately, at least half the razors in each of the last 4 packs have left him cut, bleeding and grumpy! And not to...

Gillette / mach 3 razor

Jo
Apr 11, 2019

The other day I was shaving when the handle to the razor snapped. The blades to the razor cut my neck. This scared me to think what could have happened. This razor was approximately 3 months old. Purchased at Walmart in Seabrook, NH. I have bought your product for years and never had any...

Gillette / razor

Co
Jan 26, 2019

I am disgusted with Gillette I have always used your products untill now I have just bought your so called new razor blade you have gone back to using 2 blades and a guard with this new razor it was on at half price at wilko When I got home I was disgusted to find out that you have used the...

Gillette / your new ideology

Bo
Jan 24, 2019

You can count me as MAN, that no longer will support your company or any of your products. How stupid can a corporation be to take the customer that made your product popular, and shame us for being men. Good luck with that. Their are 2 young fellows trying to develop a new razor company...

Gillette / toxic men behavior ad

Se
Jan 22, 2019

I've used nearly all of your products (razors, shave cream, body wash...) for years. No more. I've switched to buying razors via club and have replaced all other products with ones, I made sure were not made by Gillette(my wife and daughter's Venus products too) Your recent ad is insulting to...

Gillette / help to understand why you are attacking men

Ni
Jan 22, 2019

Dear Sirs I'm writing to you to complain about your TV ad. I have been a customer of yours from 1983 when I started to shave. My father used your blades so I did as well, I also introduced it to me kids to use. Unfortunately once I saw your ad which is an attacks men and a political...

Gillette / recent ad

To
Jan 21, 2019

Please reconsider your ill-conceived attack on men. It is offensive and a lie. Why should anyone believe anything you purport to be fact or even helpful information in your ads when you've ok'd something as egregious as this propaganda filled pseudo commercial? I've been using your products for...

Gillette / your recent ridiculous anti-man commercial

Ja
Jan 21, 2019

Who on earth at Gillette thought it was a good idea for a razor company to enter politics and start bashing men with a stereotype that's not true? I am a 40 year old woman who is utterly disgusted with this recent commercial. How dare you jump on board with all the other lunatics out there...

Gillette & Proctor & Gamble / anti-male gillette commercial

Wi
Jan 21, 2019

So disgusted with your commercial. Very cheap shot at your so-called valued customers. So, this is what I am going to do. Use up the Crest and Mach blades and then I'm off to Colgate Palmolive, for good. Don't own your stock, so I won't share in your decline. Did print a copy of all P&G...

Gillette / your advertising for gillette razors and p&g products

Ma
Jan 21, 2019

Why can't you just stick to telling me why I should buy your razors over the many choices I have to purchase them vs your ridiculous virtue signalling commercial? Leave the real men in our culture alone, and not those pathetic emasculated males you show on your stupid commercial! Real...

Gillette / unfortunate commercial

An
Jan 19, 2019

Been a Gillette customer for 30 years, and have introduced my sons to your product recently. Due to your recent advertising which broad stroked most men as being stupid, inconsiderate and aggressive...I AM NO LONGER A CUSTOMER AFTER 30 YEARS OF USING YOUR PRODUCT. My sons, and my entire...

Gillette / be the best advertisement

Ti
Jan 19, 2019

Mr Kraft, do you think your late wife would approve of that divisive, man-hating ad you let your company's advertising department sign off on? Don't you understand, the creators of this type of toxic drivel are trying to incite? Nothing about FAMILY values is portrayed here, nothing about...

Gillette / gillette products (and procter and gamble)

Da
Jan 18, 2019

Checked this morning when I went to shave -- it was a Gillette razor, and have another couple in luggage for the trip I am on. I'm sure someone is keeping track of how many customers you are losing given your recent commercial, so I thought I should let you know you have lost me as a...

Gillette / gillette razors

An
Jan 18, 2019

Dear Gillette assholes, My husband is not toxic. My father was not toxic. NONE of the men (or boys) I know are toxic. YOU ARE TOXIC, COMPLETELY POISONOUS TO ALL OF US!!! I will check my cabinets to see if I own anything (Venus razors?) by your filthy company and NEVER AGAIN BUY ONE OF YOUR...

Gillette / 'believe' ad is offensive

Te
Jan 18, 2019

This ad is an insult to all the decent men on the planet. It is nothing but a piece of PC/feminist propaganda and even contains mild racism (the black person is always the good guy and white is always the bad, when you could easily have made them equal) If you think this a progressive way of...

Gillette / commercials

Dj
Jan 16, 2019

You have gotten me and my two sons(and any influence with many friends and family )to SWITCH to any other brand! - faster than new coke debacle- I can't wait to see the HUGE increase in stock price with this UNBELIEVABLE ad for sales increase. GOOD Luck ! I believe your company REALLY SHOULD...

Gillette / commercial

Sl
Jan 16, 2019

You nutless bastards. I will never use your products again and neither will any man that I know. You might as well switch to womens products because I think you are out of the men's department. Just pathetic the way you perceive men. Every man who works for you must be nutless also. I...

Gillette / commercial

Jo
Jan 16, 2019

To whom it may concern: You should be ashamed of yourself. I am technically in the demographic that is not your target audience. I am 40 years old and am white. I have also used your razors since I was able to shave. Your commercial portrayed men as sexist and this is offensive. I love my...

Gillette / toxic masculinity?

Wm
Jan 16, 2019

Your advertised position on manhood is misguided, highhanded, self-righteous, and very toxic to my manhood. Therefore, I have decided to cease all use of Gillette products. Furthermore I will have to evaluate my use of Proctor and Gamble products and may cease using them as well. You have...

Gillette / toxic masculinity ad

Jo
Jan 16, 2019

Perhaps Gillette should focus on developing, marketing and selling shaving products and NOT on "virtue signaling" and insulting a very large segment of its customer base. One would think that Gillette would know its customers better than to do this! May I suggest that Gillette pull thi...

Gillette / recent ad

Ia
Jan 15, 2019

Your recent ad casts white men in a negative light and non white men in a positive light. Consequently, your ad can be described as racist or race baiting. It is mystifying why you would want to alienate the very market you're trying to sell to. I, for one, won't be buying Gillette...

Gillette / commercial

Ha
Jan 15, 2019

To whom it may concern, Your most recent commercial attacking males was like watching a train wreck in slow motion. Truly insulting to both men and women. As a Female with a Father, Husband, Sons, Nephews, Uncles... You have done them all a disservice by forcing an ugly agenda that frankly none...

Gillette / toxic masculinity ad

Ja
Jan 15, 2019

This ad is offensive to the men in my family and all of the wonderful men that I know. Why you did choose to insult 1/2 of humanity and the people who buy your stuff? Do you believe insulting your patrons will make your sales go up? I doubt it. Did you really pay an advertising firm for...

Gillette / toxic masculinity commercial

Da
Jan 15, 2019

Are you kidding me? Who are you to dictate what makes a man masculine and what doesn't!!! I am a woman who is highly offended by your ad! You are nobody's parent... Your job is to make razors... Not dictate to your customers about their behavior! Whose stupid idea was this! No gillette...

Gillette / gillette razors

Wo
Jan 15, 2019

Your advertisement urging men to shave their toxic masculinity is not only insulting but asinine. If it was meant to be humerus, it missed the mark. I suggest fire the millennial in charge of this department and hire an adult. I will be replacing any P&G products in my household, of which there...

P&G Gillette / gillette advertising message

Ha
Jan 15, 2019

Your new ad for Gillette shows what type of company you really are. I have been buying P&G products for over 35 years, and will no longer do so. I used to also shop at a national grocery chain store. They introduced transgendered bathrooms and we stopped shopping there as well. Two year...

Gillette / your current toxic masculinity ad

Da
Jan 15, 2019

I have been a customer for over 30 years, as of today your prejudicial ad against toxic masculinity caused me to throw my four gillette razors in the trash. I just made my first order from the dollar shave club. When are companies going to learn to keep politics out of marketing? I was one...

Gillette / your asinine offensive anti-men/boy/male “advertisement”...

Ky
Jan 15, 2019

UNBELIEVABLE that you think your social justice, politically correct, anti-male commercial would be acceptable to people!!! I've spoken to at least 10 other men who use your product and we are all quitting today. It just is so unbelievable how out of touch you must be to the regular...

Gillette / gillette commercial

St
Jan 15, 2019

I'm writing to let you know how disgusted i am about the #metoo commercial trashing "toxic masculinity". i am a female and am very offended and will never purchase a Gillette product again. As a matter of fact, we just purchased a pack of razor replacements this weekend and will be...

Gillette Razors / mac 3 blades

Wi
Jan 15, 2019

I inserted a new mac 3 blade to my razor and found that it felt it was blunt and fou nd it would not shave me, it olso broke the skin in two places I then tried a new blade with the same result.On trieing a third blade from a new pack all with the same results Ihave been using mac3 for...

Gillette / gillette antiperspirants and deodorants

Dr
Nov 12, 2018

Gillette, for over 2 years your antiperspirants, Cool Wave or similar types, have a problem with the screw type dispenser. They do not turn to eject the Gel. This is my 2nd complaint. I bought them from BJ's and a persistent problem. My name is : Dr Venkatesan Renugopalakrishnan, 56B High...

Gillette Fusion / fusion new pack of blades

Ta
Oct 29, 2018

To whom it may concern, I am from Malta and bought a packet of fusion blades which I have been using ever since they were on the market, well to my disappointment I opened a new pack and found after trying to shave that the top single blade was missing and the 5 combination blades broken...

Gillette / gillette mach 3

Ar
Oct 11, 2018

I have purchased a Mach 3 from Asda on the 09.10.18 i purchased it for £5.00. On first looking at the item on display from the front of the item it indicates 1 Razor & Blade and below this there is a 3 marked alongside another blade which can indicate a further 3 Blades. What is more miss leading...

Gillette / fusion 5 razors

Ch
Oct 10, 2018

On the package it states up to 4 months of shaves for 4 cartridges, This is my second purchase in a month, after a week each razor dulls and Knicks my skin. I've invested in this product which is far more expensive then other competitors thinking I'll get what's advertised on the package...

Gillette / trac 3

Pe
Aug 16, 2018

Yesterday i began shaving with a new Gillette Trac 3 razor blade and realized that it was slashing my face. After I stopped the bleeding I looked at the blade and realized that one of the razor edges had separated and was curled. I don't understand how this happened but I am unsure of what...

Gillette / venus

La
Aug 16, 2018

Hi bought the Venus razor and blades. 1st time i used it the yellow top layer fell off its like a soap and for the first few strokes was briliant but when fell offthen the white layer also fell off so the razor is just any normal razor accept your paying alot more for it. I usuall go for...

Gillette / mach 5

Je
Aug 11, 2018

I'm a bald man and has been using Gillette products for over 15 years. I started using the Mac 3 until the Mac 5 came out I've switched. Yes the blades are pricey especially when you have a family of 6 to take care of. I did look at other options like when Dollar shave club came out which...

Gillette / gillette sensor 5 blade disposable razor

Sh
Aug 11, 2018

I opened a brand new package of Gillette sendor 5 blade disposable razors bought at target in Scottsdale Arizona. I started to shave my face and immediately cut my face and neck in several places. I then looked at the blades and they were bent and sticking straight out!!! I will attach pictures I took of the blades and will never use this brand again.