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Carnival Cruise Lineswas unable to take a cruise we booked

We booked a cruise though Frosch/pompano beach, Betty . We bought the insurance, but was not told it was for sickness only, we even ask if we could book on another cruise at a later date, was told no. We paid a little over $1700.00, the cruise was 7 days and was for Jan 21 2017, We told them on Jan 1 2017 our situation, and just got the letter from the insurance, Allianz, on Feb. 3 informing us that it was not covered and have lost the money we paid. We told the lady Betty that we booked the trip though we wanted the insurance in case something would come up or happen, we was never told it was for sickness only. Charles and Brenda Mooney [protected]

Br
Feb 04, 2017

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