Mango Customer Care Service
Punto Fa, S.L.
Mercaders 9-11 Poligono Industrial Riera de Caldes Palau Solità i Plegamans Calle
Spain - 08184
Customer Support Phone Numbers
|Mon||6:00 AM - 8:00 PM|
|Tue||6:00 AM - 8:00 PM|
|Wed||6:00 AM - 8:00 PM|
|Thu||6:00 AM - 8:00 PM|
|Fri||6:00 AM - 8:00 PM|
Mango Complaints & Reviews
Questa mattina mi sono recata presso un vostro punto vendita sito in via del corso 170 a Roma.
Purtroppo non sono...
Dec 11, 2019
Hi, i'am Giorgia.
I was working til today in Mango Store in Holland in the city of Hilversum.
Since september 2019 i...
Nov 06, 2019
NOT RESPONDED case number mn2019980650
Dear Customer Service team
thank you for your prompt reply.
For Your record...
Oct 09, 2019
Hello! My name's Victoria and I've made a purchase on www.mango.es in July, 13, 2019. An e-mail letter of...
Aug 27, 2019
I ordered a dress months ago. It went to the wrong address. I e-mailed Mango. They sent me an e-mail saying they sent it...
Aug 26, 2019
Location:Mango Egypt-Lebanon st. Branch
Incident: They are adding wrong price tags...treating the customer...
Jul 19, 2019
I have purchased a leather black bag and when I used it for the first time all the color came off on my clothes.
Jul 16, 2019
June 3, 2019
I am a regular customer. Today I selected 6 lovely items in Milano. Four of these items had red discounted...
Jul 03, 2019
Dear Sir/ Ma'am,
To whom it May concern
I write this letter to express my dissatisfaction with the treatment of...
Jul 02, 2019
MANGO Clothing has been holding my refund money hostage. I made an order in May which, according to the tracking info...
Jun 03, 2019
I am a personal shopper of numerous brands in Spain. Mango is the only store I loathe going to. The staff are rude. It...
May 29, 2019
Delivery date : 17/04/19
Garment too small, no bigger size available.
Requested a full refund
Order # : BSE8XD00 1
May 20, 2019
Order number: BSPP3Q
File number: mn2019503183
Requested for exchange to size 6. Return item was shipped and received by...
May 13, 2019
Hi, please refrain from ordering on their website, They have the worst customer service ever. I have been following up...
Apr 18, 2019
Mango is cheat and scam website
They took my money and have not refunded for 3 months now. I have spent so many $ to call...
Apr 15, 2019
I bought a bag from mango jordan city mall branch,
It ruined my clotges all the time leaving small particles on my...
Apr 10, 2019
Hello. I order some items from mango on the 21 of February. Then I realize that the address was not correct. I change...
· Feb 25, 2019
I purchased in early jan over $1200 items and when I received the package, the warehouse sent me someone else's order of...
Feb 01, 2019
The issue that I have experienced was: This is regarding incident number mn20181134411 after complaining for my refund...
Jan 25, 2019
I had placed 2 return request for the online purchase. Both my orders have been picked up by the courier partner of...
Jan 17, 2019
Mango seriously needs to look at its Customer Service and its partnership with Hermes. I am surprised that with the...
Jan 07, 2019
I bought a few items from the mango online store in September. The items i purchased were delivered, however...
· Nov 13, 2018
Dear Sir / Madam,
I am writing to you to raise an issue about: Online & Mail Order
The issue that I have experienced...
Oct 15, 2018
Did not realise how problematic online shopping was with Mango until I went onto their Facebook page. Their customer...
Oct 14, 2018
I had purchased three items through online shopping from mango. And raised a return request for one item -blouse...
· Oct 13, 2018
Returned a dress to Mango by registered post on 2nd August, they have a 3 -12 working day policy on refunds. Firstly...
Aug 31, 2018
I have purchased MANGO cloths online(https://shop.mango.com/in) on 31-May-2018. Received product on 16th June 2018...
Aug 20, 2018
To Whom It May Concern,
I am writing this letter to formally complain one of the staff of MANGO at the...
Aug 18, 2018
I ordered two items from Mango which was my first time ordering from your company. The email I received said the...
Jul 13, 2018
I've sent a complaint over 5 months ago about a pair of heel boots I purchased from your mango store here in Doha, the...
Jul 03, 2018
I had ordered a trench coat on 16th Jan 2018 from shop.mango.com for Germany website - order no BHP63L. And returned...
Apr 11, 2018
I order 2 items. A pair of jeans and a jacket. The order took a while to arrive. When it did the jacked was invoiced a...
Jan 21, 2018
It's getting worse and worse. It used to be a great store with cool clothes, now it's something I don't want to buy from...
Dec 18, 2017
Atm cash withdraws from another country i've never been to! Specifically sri lanka & kuala lumpur. (This also happened...
Oct 18, 2017
I decided to order something from Mango online store and bought several pieces of clothing from them. I received my...
May 17, 2016
Apparently I should have read this board before getting or using this card. I received a Mango card about a week ago. In...
Sep 06, 2015
Flight was booked through the company on mymarket. Received a confirmation that flight departs at 6.50 am. I arrived at...
Jun 03, 2015
Our flight was booked for 12:00pm on mango for Durban, JE235 only to find out it is delayed till 2pm and now facing an...
· Feb 13, 2015
For the second time in 6 weeks, Mango has "detected a security threat" on my prepaid card and has locked up my account...
Sep 13, 2014
Firstly, they took forever to ship my parcel...5 days after I had placed the order. Secondly, the 3 out of the 4 items I...
Jan 15, 2013