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rebuilt car sold as used
My daughter wanted help buying a car so we went to carmax. The first car almost didn't make it home, after 4 times in the shop (They had it more than she did!) they said they couldn't fix it and wanted to trade her another car. Like fools we went for it. 9 months later when it's time to be inspected... we find out that it doesn't have a vin number on the dash! No inspection... can't drive it. Found out today that it is a REBUILT WRECK with a salvage title! They are offering her a chance to GIVE BACK the car and they will "Call it even!" Down payment gone... payments gone... and no car to drive. I don't THINK so!
be well prepared to enter a nightmare world!
To anyone who is considering buying a car at CARMAX, I would think a 100 times before buying through them! Here are the REASONS why: I bought my car 15 months ago at CARMAX located in Dulles VA. Within the second day my car had to be towed back to CARMAX. Unfortunately nothing was obvious while test driving it. The rotors had to be changed, the HVAC had...
Read full review of CarMax and 56 commentsAbout CarMax
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CarMax phone numbers+1 (800) 519-1511+1 (800) 519-1511Click up if you have successfully reached CarMax by calling +1 (800) 519-1511 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (800) 519-1511 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (800) 519-1511 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (800) 519-1511 phone numberHead Office+1 (800) 925-3612+1 (800) 925-3612Click up if you have successfully reached CarMax by calling +1 (800) 925-3612 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (800) 925-3612 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (800) 925-3612 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (800) 925-3612 phone numberAuto Finance+1 (888) 922-7629+1 (888) 922-7629Click up if you have successfully reached CarMax by calling +1 (888) 922-7629 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (888) 922-7629 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (888) 922-7629 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (888) 922-7629 phone numberStale Check Team+1 (888) 922-4911+1 (888) 922-4911Click up if you have successfully reached CarMax by calling +1 (888) 922-4911 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (888) 922-4911 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (888) 922-4911 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (888) 922-4911 phone numberStale Check Team+1 (844) 765-5757+1 (844) 765-5757Click up if you have successfully reached CarMax by calling +1 (844) 765-5757 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (844) 765-5757 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (844) 765-5757 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (844) 765-5757 phone numberSupplier Inquiries+1 (804) 747-0422+1 (804) 747-0422Click up if you have successfully reached CarMax by calling +1 (804) 747-0422 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (804) 747-0422 phone number Click down if you have UNsuccessfully reached CarMax by calling +1 (804) 747-0422 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (804) 747-0422 phone number
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CarMax emailsmarketing_carmax@carmax.com100%Confidence score: 100%Support
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CarMax address12800 Tuckahoe Creek Parkway, Richmond, Florida, 23238, United States
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Most discussed complaints
For the past few months, I have been searching for a new vehicle 4 (opinions to this review) be well prepared to enter a nightmare world! 4 (opinions to this review) I have concerns about the integrity and transparency of the service department at *********** Carmax 3 (opinions to this review) Certified Pre-Owned Warranty, Kia's engine recall, Goldmark Auto's Buyer Guide 1 (opinions to this review) Vehicle purchase with unresolved issues…from time of purchase!! 1 (opinions to this review)Recent comments about CarMax company
I have concerns about the integrity and transparency of the service department at *********** Carmax
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I purchased a vehicle from CarMax. A 2013 Ford Edge. It was the most painless experience. The vehicle was like new. I have had it for a year. The problem is with Ford Motor Company. I love the car and tell everyone about the experience. At Carmax.