Capitec Bank / capitec forex - call centre not answering after 20 mins!!!
I have been a client of Capitec for over two years now.
I have been receiving offshore payments from Dubai for the last year.
On the 16th of Nov'17, my salary for October was paid to my SA account.
Up to now, 23 Nov'17, there is no sign of inward funds, and the Forex call centre for Capitec is useless! The contact no we using is [protected].
We contacted them twice already, and the waiting time is over 20 min's...
Is there no other, less frustrating way to be assisted sooner, and why does it take so long to answer your phones.
I also understand that Capitec are using Nedbank as their assosiated bank to receive foreign currency...,
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