The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Camel Cigarettes / camel cash has been missing from cigarettes

1 United States Review updated:

My husband and I have been loyal Camel smokers for several years, and recently have been very disappointed in the quality of packaging and the fact that the camel cash has been missing from my husband's cigarettes for the last 2 to 3 weeks.

The packaging complaint is that the hard packs of Camel full flavor and Camel Special Lights has no flaps glued on the box lids.

We are now finding out there is no place to lodge a complaint directly with Camel or RJ Reynolds about these issues. We want them to know we are considering finding a brand with their competition to switch to.

Also, we notice that we no longer receive the camel cash catalog, but this is supposedly available online. We did prefer to receive the catalog by snail mail, so we could look at them anytime, at our leisure, and not have to be online to do so.

If you could help us out by getting in contact with them, we would appreciate it.

Rp
Sort by: UpDate | Rating

Comments

  • Ri
      29th of Jan, 2007
    0 Votes

    I had collected Camel cash coupons for years. I only got a brief telephone call telling me that they would cease the coupon program and I would have until march 2007 to redeem my coupons. I tried to get on line to redeem my coupons and there are no items left to purchase. In fact, the only thing you can redeem your Camel Cash coupons for is a few cigarette coupons. Many of us had been complaining on Camel's message boards and it seems like some were randomly getting iPod Nanos in the mail from Camel (to passify them)? However, I've now been blocked by Camel from their message boards. I think they know how many Camel Cash coupons have been saved out there. Some posters on the message boards talk of being left holding thousands of coupons with no way to redeem them. I feel Camel is shirking their financial obligation. This all is really a bad business practice by Camel.

  • Ra
      11th of Mar, 2007
    0 Votes

    They are ripping us off. Without a phone or computer a person would have no method of knowing about the end of camel cash. I was still getting c-notes in my packs up till Feb. 2007. Then I still had time to dispose of 1000 c-notes for coupons books. Not much of a deal compared to the free coupons that are out there.

  • Mi
      22nd of Sep, 2007
    0 Votes

    What a rip off! I just found out that the "thousands" of Camel Cash Coupons are worthless. I got no phone call from them. I got no mail or letter or post card from them. I got no e-mail from them. I just happened to gather all the Camel Cash coupons together this morning and found out that I am out of luck. So, Camel let you buy their cigarettes for years and years and spend all that time collecting only to end the program...slam shut. What a huge rip off.

  • Da
      28th of Sep, 2007
    0 Votes

    Yeah, I agree. I'm actually a very infrequent smoker these days, so I rarely buy packs, but I still receive letters from Camel on probably monthly intervals. However, I never received any notifcation that Camel Cash was expiring. I found a few hundred in a box today and after counting them all, I went online and just found out this news, so I'm a bit miffed :/

  • Pa
      7th of Apr, 2008
    0 Votes

    Yea this is crap I have over 1100 of them and they just stopped !!! BOO

  • Je
      19th of May, 2009
    0 Votes

    We have been retained by a client who over the years collected many Camel Cash coupons. When Camel ended the Camel Cash promotion in March 2007, and he tried to exchange his coupons for merchandise, he was told he was out of luck: no merchandise was available. He is planning a class action suit against Camel and would appreciate your help, either with information or by joining with him in the class action. The lawyers will work on a contingent basis so you will have no responsibility for any fees or any expenses. Please let us know if you will join with us or have any questions or information. Thank you, Jeffrey Squire (squire (at) bragarwexler (dot) com), www.bragarwexler.com.

  • Cr
      28th of May, 2009
    +1 Votes

    I just found my HUGE jar of camel cash buried in my garage, then found out they were worthless. I seriously have at least 10, 000 c-notes that I guess I get to throw away. I wish I would have known it was over...

  • Ge
      2nd of Feb, 2010
    0 Votes

    HOW does one ENTER a promo code on the Camel website
    to recieve $2.50 coupons in the mail from Camel??

    Someone that knows: e-mail us at Geepers@Gmail.com (subject: Camel Coups)

    Thanks a heap!

  • Au
      15th of Sep, 2014
    0 Votes

    I have a lot of camel bucks and wanted to know if you can us them to get cigarette's

  • Re
      29th of Nov, 2015
    0 Votes

    The tube where the tobacco is packed was laid over the filter.

Post your comment