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Cablevision / Optimum / optimum email

Woodbury, NY, United States
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I have been a Cablevision / Optimum customer for almost 20 years. I have had my email address just as long. They upgraded the email years ago but always gave the option to keep "Classic Mail", which I did because the new email was awful. Now, they are shoving the "New" email down customer's throats without an option. It is not user friendly, especially to mobile device users using Apple products such as an iphone. I called to see if it was possible to keep the old email, and the response I received from one of their Customer Service representatives was "nope". No explanation, just "nope". I was told in time, an upgrade may come to be more compatible with Apple products, but until then Im stuck with it.

Je
Oct 16, 2017

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