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Burger King / terrible company!

1 Queens drive KilmarnockKilmarnock, Scotland, Strathclyde, United Kingdom Review updated:

I took my family of 5 to Burger King and as we walked to the counter we could see that yet again there was a sign up saying that they weren't taking credit cards as payment, this happens quite a lot there! So luckily we had money with us!

I ordered my children and Finances meals then ordered my own which was a veggie burger meal, and the girl took our money. Someone shouted from the back of the shop and the girl went to see what it was, she came back and told me that they had no veggie burgers left. I asked her what else i could get as i was vegetarian, she said i could have a spicy bean burger, which i promptly replied that they were cooked in where the chicken was cooked so i didn't class that as being vegetarian as i haven't eaten chicken in 20 yrs! This might i add came from someone who used to work in there, not that any of the notice boards or the staff would tell you!! So i asked what else i could have and she just stood and shrugged her shoulders! I wasn't happy so i asked for my money back and said i would go to Mcdonalds instead! I asked for a milkshake and as usual they weren't working either!

When we want to sit down the tables were dirty and un washed as the cleaner who works there had finished at 7pm! I just wanted to go home but before i could go i had to sit and wait until my family ate their dinner without me! We go to burger king so the kids could use the softplay, but this is not the first time we've gone and they'd closed the softplay! When i asked the girl if it was going to re open, she said it had closed early and would not be re opening tonight! This was at 8pm on a sat night we were in, and while we were there 4 other family's came in with children and were also left disappointed their kids could not get to play! Even the kiddie ride was unplugged so they couldn't play on that!

I am very disappointed with the service at Queens Drive even if you go to the drive in, you normally have to go back in as 9 times out or 10 they get the order wrong! If they don't start smarting them selfs up then i wont be back and they will loose my customer as i take my family of 5 there nearly every weekend so i spend a lot at this place! I am so not happy!

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  • Bi
      17th of Mar, 2008
    0 Votes

    You are going to get VERY FAT going there every weekend.

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