Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Budget Truck Rental / over-charged and wrongly charged

1244 Central Ave.Santa Rosa, CA, United States Review updated:
1
Contact information:
Phone: 707-527-8004
I rented a van so I could move a mattress, I returned the van 3 hours after picking it up with a full tank of gas. I calculated my expected total at no more than $80 which included a daily rate, insurance, and mileage rate. My bill came to $123 so I believe I was charged a $30 fee unjustly.

Then I got charged a $50 from a Budget office in Denver. I have no idea why this would be charged to me. I called the Santa Rosa office and asked for them to explain the billing. The employee asked if he could call me back and never did. I have since left them a polite message with my situation and no one has responded. I am filing a claim through my card holder.
Jo
0

Comments

Sort by: UpDate | Rating
Cj
  25th of Nov, 2008
Agree Disagree 0 Votes
Very vague in your complaint. What extra charges are we talking about?
Did you call Customer Service to resolve the issue? 1-800-423-4382. They are pretty good at solving issues like yours. Did you make two reservation and did not cancel one?.

Post your comment

Submit
Budget Rent A Car Logo Budget Rent A Car
Customer Service
Overall Satisfaction Rating

149 Reviews
P.O. 699000
Tulsa
OK
United States - 74169
+1 800 331 1212
View Full Information
     

Reply to

close
Send