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British Airwaysstandard of meals served and service

Review updated:

BA 2159 & 2158
Premium Economy - Return Granada via Saint Lucia
I.E Salfarlie
Karibu
Parsomage Lane
Icklesham
Winchelsea
East Sussex
TN36 4BL
06th.Feb. 2017
On my outward journey to Grenada I requested a Veggie meal which I did NOT receive and had to go without any food on my trip. On my Q&A survey to BA I have pointed this out the error and also the standard cleanness of the plane.
On my return journey I did receive a veggie mean, only because the crew had run out of meat dishes and was providing every one that was left with veggie option. I had to use plastics cuticle as they had also run out of cutlery. The meal was of poor quality and was lacking in taste, no favour and was hard. I could not eat it and just had the side salad. Several passengers near me also could not eat this meal.
The morning tea was worse, it consisted of a quassant and a chocolate snack, which I refused, I had expected a hot meal to start the day.
I am hoping BA will take my comments on board and respond with a favourable answer.

Is
Feb 06, 2017
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Comments

  •   Apr 15, 2017

    The wish of a passenger for meals is just a request for a service.
    It is not clear that the BA has confirmed the exact meal in the PNR / reservation for the passenger.
    As well there are no flight date/ fligh time / fligh numbers .
    So the claims, as it is, looks groundless completely.

    0 Votes

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