British Airways / erroneous charges

United States

Nothing like being charged for seats that are "not as advertised", being told they can be changed dependent on the passenger capacity at the time of departure and finally getting stuck with the worst seats on the plane while others in "free" seats spread out all over the plane to make you despise the carrier, in this case British Airways. I wrote to them the day we returned (9/1/2014) and to date (10 days later) have not received a response. I requested a refund of $180 for the four seats I booked, since the plane was at less than 70% capacity and, as I have stated, they would not re-seat us in better seats (the ones we thought we had booked) which were available and empty. I will NEVER fly British Airways again.

Sep 10, 2014

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