The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

British Airways / assistance

1 England, Greater London, United Kingdom Review updated:

i am compaining for my mother mrs j douglas 3 portal road knightswood glasgow g13 3xn who flew on a connecting flight heathrow to glasgow thursday 12th june flightba1474 my mother is 77 yrs old and had just flown from sydney and we asked for assistance however the problemn came at heathrow and my mother had to struggle when arriving ar glasgow airport this i find most distressing and can assure you will go into more details about this and myself will never fly with ba or recomend to any of my friends or family .

Sort by: UpDate | Rating


  • Je
      18th of Jun, 2008
    0 Votes

    Special assistance at airports is the responsibilty of the Airport Authority and NOT the airline. Check the facts and direct you complaint at BAA not the airline.

  • Ja
      18th of Sep, 2008
    0 Votes

    Oh boo hoo. How callous of YOU for making a clearly incapable 77 year old lady travel by herself.

Post your comment