Scam
I asked for a specific dental treatment and was given something different. My insurance covered 90% of the bill I had already paid my 10% and they drug me thru the mud for 2 weeks trying to get my tooth fixed. I was told that I would not have to pay anymore money and when I finally got my tooth fixed they then proceeded to tell me that I owed them more money, and that if I did not pay them by the end of the business day they were going to send me to collections. To top it all off the actual dentist burned my cheeks and gums all up. Please for the sake of you and your loved ones do not use this dentist office. I would rather let my teeth fall out then get scammed again
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
This place has been a nightmare. All we wanted was our family to have cleanings. our insurance pays this 100% including the x-rays. We get a bill for everyone that we owe money!!! The office manager tells us what kind of services we need, isnt that the job of the dentist?? or us?? she has been giving us a more expensive cleaning so that we pay...even though...
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Worst treatment ever.
I was refused service today after being a patient for over 2 yrs because I complained to the manager all the issues I've been having with their facility. Jocelyn, (the regional manager of Pinole Dental in Pinole CA 94564) embarrassed me and had me crying in front of all of the patients and her staff, I missed my appt. because I wanted to talk to her and she refused to re-schedule my appt. She said I'd be happier somewhere else. But I still had to come back for my on going treatment because it had a balance due. I've never felt so dis-respected in my life.
The complaint has been investigated and resolved to the customer’s satisfaction.
this needs to stop you all got me in deep trouble at work for calling my cell phone during working hous., all calls need to be done after 7:00 p.m. Monday - Friday
Avoid at all costs. I was told today that “we are so understaffed right now its unrealistic to expect a timely response on anything” when asking why someone hasn’t followed up on my inquiry from a month ago when they had committed to getting back to me. They admitted they don’t have the right resourcing in place to provide quality care.
on 08/11/08, I went to pinloe dental to have my teeth cleanded.I was told that they had to do exrays & Exam. on my next appointment, I was told I needed a bridge & that my insirance would pay 100%, so I said okay.After grinding down 2 teeth for the bridge, I was told I would have to pay $1, 147.00 on top of what my insurance would pay.Had I known this before my teethwere ground down I would have declined the bridge. Now I have a broken temporary bridge in, and my new bridge was supposed to be ready in 2 weeks but it is not
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Brightnow Dental is an awful group. I went to them over and over again to have crowns put on several teeth.
Two years later I still have temporary crowns and a chronic abscess. They have caused me nothing but anguish.
Avoid this group...
WOW I too have been dealing wth the Bright Now dental in Pinellas Park. A year ago I was told I needed a root canal and a crown on a tooth that did not hurt, just a filling came out. I held off becaue I really did not believe I need that work. Now I am told it can be filled. A year later.
I have no choice but to go back there. Our insureance is running out but I really am not hppay with needing to go there.
I agree Bright Now Dental in Pinellas Park Fl is a big scam operation. They claim to take your insurance but make up their own prices as they go. Worst bunch of crooks I'v ever delt with.