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Bright Now! Dental

Bright Now! Dental review: Refund

S
Author of the review
6:05 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

On or about January 4, 2026 my wife and I traversed to Bright Now Dental Pinole California. According to Bright Now Dental she needed a Dental procedure. Our insurance paid most of the bill. We paid $896.00 with a debit card. Two months later we were told that the procedure could not be done. We requested a refund. As of November 7, 2026 we have not received our refund. We have made numerous telephone calls to corporate. It is always a recording and they never return calls. Run away from Bright Now Dental.

Claimed loss: $896.00 refund

Desired outcome: $896.00 refund

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Update by Shelley Johnson Stephens
Nov 08, 2026 6:19 am UTC

My wife had a dental procedure in January 2026. Our insurance paid most of the aforementioned bill. Our share of cost was $896.00. We paid with a debit card. We have made numerous telephone calls to no avail. It has been over 8 months and we still have not received a refund. We have also traversed to the Pinole California office. They keep referring us to corporate. Corporate is non responsive/

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