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Brazzers / scam

United States Review updated:

I signed up for a 1 dollar trial with brazzers and they ran me all over trying to cancel that it took me about 2 weeks to complete cancellation. By that time i had been charged the initial 1 dollar aswell as 24. 95 twice and 39. 99 twice so i ended up paying over 130 bucks for a 1 dollar trial. It's a total scam. I was charged 24. 95 as the membership fee and 39. 99 to look at content. It is a scam do not go to brazzers.

  • Gürkan Günel's Response, Sep 03, 2017

    I want to put my money back in an emergency and I want to cancel I close my account I complained.

  • Gürkan Günel's Response, Sep 03, 2017

    I want to close my emergency account and give back my money

  • Gürkan Günel's Response, Sep 03, 2017

    Close my account!!!

  • MOHAMED REDA MARGAOUI's Response, Feb 25, 2018

    Coach fitness treiner

  • Raymond Sosa's Response, Jul 18, 2018

    I have been getting robbed from brazzers over 4 months already when i never bought a different premium Just a 2$ and from there i want to cancel my card on the website and the Account so please gove me my refun got important stuff to pay

  • Bruce Campbell's Response, Apr 23, 2019

    Charges

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Comments

  • Ju
      Jul 10, 2009

    Yes . . . I similar thing happened to me. I signed up for $1.00, then canceled within the trial time. They charged me claiming that there was a checked box that I chose to upgrade with. Thing is, the box is already checked on the page. You have to uncheck it. The language around the box is hazey and does not explain that you will be ###ed into paying a full month no matter what. Then the billing support was totally snooty and condescending. What a bunch of a-holes. I guess I asked for it in signing up for some sketchy porn ###.

    +2 Votes
  • Ma
      Oct 27, 2009

    The same thing had happened to me but they did refund me for the amount which they over charged me so no worries, they are legit!

    -2 Votes
  • Th
      Nov 23, 2009

    Agee... I uncheck't the bottom offer just to find out later I magically check it. I explained to customer service that I was 100% shure I uncheck't the box and he said he could not do anything about that and kept saying I checkt it(first of! It's already pre-check't). I ask't to talk to a manager, he said he was the manager! WTF! Such a large company and the managers answere the billing phone, bull ###. He explained I sign'd up for brazzers real aswell and hade to go their and cancel, they were a diffrent company. I explained he was still the one charging(billing me) and I was talking to the right person(aperantly not). I also explaind their is no link to the support page on brazzers mobile to allow people to cancel, I hade to google it. I then told him the cancelation page ask't what was the billing company and so I chose brazzers and it never said smithing about a diffrent website when it said I canceled my account and no more charges would occur. I told him if I canceled my account for that company(brazzers) and that company was still charging me, other website or not, I canceled the billing for their company which is the same company that charges you for the "other website". Even if they use the it's another website, the same company/department still charges you so canceling billing for brazzer as chosen on thle cancelation page should stop all billing from them! WTF.

    0 Votes
  • Ma
      Dec 08, 2009

    Same thing just happened to me. I joined from my iPod for a 1.00 free trial on December 3rd. I got two emails for two different memberships. One was to convert to monthly on December 5th, and the other on December 6th. I canceled my accounts less than 16 hours after I joined, on December 4th. I was charged 40.35, and just got off the phone with billing support. The lady would not let me talk, and when I asked to speak to her supervisor she said she WAS the supervisor. She said it is my fault that I did not uncheck the box. Regardless of the box, I canceled my account before the conversion date, and they charged my account the same day I joined for the $1.00 trial. My bank account says the payment was authorized on December 3rd, and it went through on the 4th. This is fraudulent, and completely illegal. This won't be the end of it.

    0 Votes
  • Au
      Apr 05, 2010

    I signed up for brazzers.com recently and was charged the upgrade, I did uncheck the offer but later upgraded my account to view the content. If you guys normally sign up to porn sites you know that the trials don't give you much, that is why you either have to purchase a full membership or upgrade your membership. Sometimes we need to take responsibility for our actions, I know that when I sign up to a porn site have to spend that 1 minute using my mind to see exactly what im signing up for. Mistakes like these can be made all the time when we are not vigilant of the terms. Happy porn viewing!

    0 Votes
  • Md
      Jun 15, 2010

    Same scam. Got me to girls were nice but will never c the money found out they were in montreal canada my next customers from canada in going to charge double [protected]@gmail.com{tow truck driver)

    -1 Votes
  • Xa
      Sep 12, 2010

    I found the extra charge when I clearly unchecked the box, so I read up on this problem, and I decided to call them. To my surprise they were nice enough to take the charge off, I told them I even had a screenshot, which I did. Obviously they took the chance to throw additional promotions at me, but I declined respectfully, and that was that. I was talking to a Robert (Promotions ext. 2071).

    For those people who did not uncheck the box, I don't know what to tell you. Whenever there's money involved you need to read the fine print. So don't throw the SCAM FLAG, too losely, people have become de-sensitized to that word.

    -2 Votes
  • Pe
      Dec 14, 2010

    Hello, I signed up for the 2 day trial and got billed 40 dollars and then got billed another 29 dollars for the brazzersreel.com website that i didnt wanna sign up for so now im about to cancel my member ship its still on trial and hopefully i dont get charged 79 dollars for something i didnt use and if i do get charged i hope i get to atleast use the site after ive canceled it

    +1 Votes
  • Pe
      Dec 14, 2010

    Lima.[protected]@Gmail.com

    0 Votes
  • Ja
      Jan 11, 2011

    I demanded a refund twice for this same scam and they would not do it.

    0 Votes
  • Cc
      May 01, 2011

    hey guys how DO you cancel it?? i don't wanna pay for it anymore and now i don't know how to cancel it :/ plz helpp!!!

    +3 Votes
  • Ja
      May 10, 2011

    I was charged $2.95 and $4.95 for my $1 trial membership - the "Trial" account only grants access to a couple trailers. I believe that is a scam in itself!

    As for cancelling, I logged into brazzers.com, then scrolled down. There's a picture that pops up and blocks the bottom menu. If you click "remind me later" it goes away, and you can click "help".

    It offers a couple options, email [protected]@brazzers.com, live support chat, and a couple of numbers to call. I opened up the live support chat. They didn't say anything and I waited two minutes until it timed out. I opened it up again and typed in "hello" - they responded pretty quickly.

    I was then told that www.epoch.com was handling my account. I signed in to cancel the account, but also noticed a 'live chat'. I canceled my account, and asked in live chat to confirm cancellation. They told me that I had cancelled my brazzers.com trial, but the 'main site' was still active. (I did not see that from the panel I had access to), so I asked them to cancel it, and they said they did.

    This was just 1 minute ago, so I am hoping I don't get charged $150 a week for a year or something.

    Man, I can't believe I paid for something that's worse than any of the free stuff out there! Lessons learned.

    +1 Votes
  • Ke
      Jun 07, 2011

    Please let me help u.

    jamesMan helped me and so shall I. The best thing to do for now is follow his advice. Log in to Brazzers > scroll down all the way > click remind me later on pop up > help > live support (where u can chat live) >
    1. talk with support over a live chat and find out who ur biller is (mine was vendo services)
    2. get contact details (better to get phone number)
    3. call them up & provide details like email, credit card (ONLY 1ST 6 AND LAST 4 NO.S), name & user id for Brazzers.
    4. make sure u tell them to cancel all associated bills with brazzers and ask for cancellation confirmation email.

    I just got it done over the phone while typing this feeling mentally exhausted and I already see the confirmation email.

    Sigh, Brazzers rocks but it's too tricky to get involved with. So unless u're filthy rich, try to give this a pass...

    +1 Votes
  • Ke
      Jun 07, 2011

    wait a minute, that wasn't the confirmation email. I will wait for it and re-post here to see if the steps i took were the right one. Don't want anyone to be in the same predicament.

    P.S. i will still have to pay about $1+ x2 = $3+ for the accounts that it automatically signed me up for.

    0 Votes
  • Ke
      Jun 09, 2011

    So i emailed vendo services to confirm the cancellation & they did reply saying it was done.. Hope that's the end..

    0 Votes
  • Yo
      Sep 29, 2011

    Ok so I did the whole trial BS that give u like 4 videos. Then from then on it seemed like a scam, I look at my bank statement online and seem to have no charges, not even the 1$. I call to make sure there is no tricks, asked specifically to cancel any types of charges what so ever to my card. They said they did. LUCKILY I did catch that little checked box before you submit the trial, so I am pretty sure I am not being charged anymore. Called 4 times just to make sure its canceled, and the last guy said "sir you called 3 times already, it is canceled" and assured me there will be no future charges. Can anyone help confirm this?

    P.S. do not EVER purchase any ### from brazzers, and in general, if you ask me.

    0 Votes
  • Vi
      Nov 24, 2011

    This is such a scam. Complete ###. I was charged for a lot of money as well.

    0 Votes
  • Na
      Nov 29, 2011

    Scam site, it happened to me as well. They charged the billing before the trial ended up. Completely a scam!

    0 Votes
  • Jm
      Jan 04, 2012

    I bought the free trial then decided to upgrade for $40 a couple days ago today i go on and i can only watch trailers again and the support sucks i have been waiting 30 min and nothing has happend... not worth it

    0 Votes
  • Im
      Jan 10, 2012

    HELP!!! made an account for brazzers yesterday and they have already taken 95 pounds out of my account when I DEFINITELY signed up for the 7pound subscription. SUCH A SCAM and can't afford to lose money like that. How do I get it back???

    0 Votes
  • He
      Feb 13, 2012

    thx for help. i have taken 1 pound trial (i was drunk normally i am not so stupid) and get phone call from bank that they attempt to take money about 26 pounds. will write again if something goes not like they said on forum (it is fresh what i am saying now). U have to go through their web site www_brazzerssupport_com and speak through live chat (that what i have done) and tell u want to pop out. I said i want to terminate my account with them and any payments which are associated with this trial. dont want to spent further any more money. they said they charge if someone no contact them as soon as possible and tell them that he want to pop out. i have changed credit card dont want to have more suprises. never know who have credit card details apart from bazzers now. Hope it will be 1 pound lesson for me. i own u guys especially "kevblade". good luck konrad

    0 Votes
  • Pa
      Apr 05, 2012

    Signed up two days ago to find an old video, and although I signed up for a 1$ account it charged me more than that even initially. Cancelling the membership from the site doesn't work, and I haven't gotten any reply to my e-mail. Now the live video chat doesn't work either... No way I will call them over this stuff. This was the last time I pay for internet porn. Luckily I used a program that my bank requires me to use when buying stuff over the Internet, so they can't charge me anymore whether they want to or not. So those scamming ### can suck it down.

    0 Votes
  • Am
      Apr 29, 2013

    helo i m join the network...

    0 Votes
  • Sh
      Oct 23, 2014
    Brazzers.Network - Over charged account
    Brazzers.com
    1902 wylie dr
    augusta .ga
    United States
    Phone: 7068770047
    [protected]@gmail.com

    I order a 3 day trial for a doller an they keep taking my money 14ten 34. Cant get to fix it orlet me back to my account to take my crideit card off

    0 Votes
  • So
      Mar 22, 2016

    This company just IP banned me for complaining about fraud.

    This site is a complete joke the probiller told me I was going to be charged with fraud over 1 months charges.. I can't believe this. I was just disputing the charge on my account. They told me they were going to have a big investigation over 24.96. That is ridiculous. I am reading that they have a deceptive business practice of a fine print box that you are charged 1 month. Give me a break who does that.

    Someone should bring a class action law suit for this deceptive practice. Someone should raise a class action law suit against for this blatant theft.

    class action law suit !!!

    0 Votes
  • Jo
      Sep 29, 2016

    unauthorized credit card charges on 8th September, 2016.

    0 Votes
  • Gi
      Feb 07, 2017

    I had the same problem. I was charged a total of $33.79. I know exactly where I went wrong. I accidentally accepted the box to upgrade me to a full month membership. I proceeded to cancel my account or accounts through the online chat, I requested I refunded and was offered special deals. The lady told me that due to terms and services she would not be able to refund me; after some googling and reading some on this topic I decided I decided to call the customer support. I was on the phone for 30 minutes, at first I was told no refund could be done, then I was told I could have one free month, and then I was told I could have two free months. I knew I would eventually get some sort of refund so I kept on the line, eventually I was told I could be refunded 50% of my purchase and this was a one time deal. I knew that was complete bs but it was better than nothing. After being put on hold I was told that I would be refunded a total of $12.25 or something like that, which is not 50%. But nonetheless I took it, not taking any chances. Moral: Don't pay for porn, and especially not from brazzers FML.

    +1 Votes
  • Na
      Feb 18, 2017

    I was on chat and said that I wished to cancel it and they said they couldn't give me a refund, so I repeated what I saw from reading this, and repeatedly said I would contact the bank in order to cancel the charge since I did not consent to it, and after a few times, they finally agreed to refund my account. Just push them and they will eventually give in. Threaten them with real action like that.

    0 Votes
  • An
      Nov 30, 2017

    -----------------------------------------------
    Threatening with the bank works.
    -----------------------------------------------
    Eileen
    19:03:53
    Welcome to Probiller Support. How can I help you?
    anders
    19:04:03
    Hello
    19:04:39
    I will go to my bank and sort this out unless you refund the money you scammed of me
    Eileen
    19:05:13
    Could you please confirm on this chat your first and last name, email, zipcode, membershipID number(located in welcome email), and the last 4 numbers of the credit card on the account.
    anders
    19:05:51 This part is censored
    Eileen
    19:06:17
    Thank you, one moment please.
    anders
    19:06:31
    dont know the member ship id, i just cancelled it
    Eileen
    19:08:01
    Your account was already cancelled and refunded. This takes 7 / 10 business days.
    19:08:03
    Is there anything else I might be able to assist you with, or any other questions you may have about your account?
    anders
    19:08:25
    the $18 is not refunded.
    Eileen
    19:09:57
    This takes 7 / 10 business days.
    anders
    19:10:25
    so the whole charge is refunded? the $18 and $39?
    Eileen
    19:10:39
    yes
    anders
    19:10:55
    allright thank you mam

    0 Votes
  • Ra
      Aug 14, 2018
    Brazzers - My Credit Card
    Rogers
    Arkansas
    United States

    Brazzers Quit Taking my money i already complained 3 Times About you guys taking money From Me, i need to pay important stuff then a stupid website i only bought a 2$ worth Member ship from there ya'll been taking money from me i meed all my money back now I need my refund thats it

    0 Votes
  • Ba
      Aug 14, 2018
    Brazzers - I can't cancel my subscription
    United States

    I don't know why it's so hard to cancel a subscription. There's a whole different site to do it, and when I tried on there, it wouldn't let me. It's absolutely ridiculous, and it's a total scam. It should be way easier to deactivate an account.

    0 Votes
  • Sa
      Aug 15, 2018
    Brazzers - 03053200363
    Ubauro
    Pakistan

    I M New Brazzers Sarvers Jop MY Saeed Malik IN muslim

    0 Votes
  • An
      Aug 16, 2018
    Brazzers - Sex
    Usa
    India
    Brazzer.Com

    Sex

    0 Votes
  • Ug
      Aug 20, 2018
    Brazzers - Cock
    Jinja
    Uganda

    My cock got bigger as I watched your videos please help me I dont get this

    0 Votes
  • Pk
      Aug 20, 2018
    Brazzers - cancel my membership
    India

    date: 25/04/2018
    my user id : user1524657323580
    My mail id : [protected]@gmail.com
    i want to cancel my membership please cancel it as soon as possible

    0 Votes
  • Bi
      Aug 20, 2018
    Brazzers - subscription
    Noblesville
    Indiana
    United States
    Brazzers.com

    I paid 24.95 for the one month subscription to Brazzers service and that was done not for some reason, you guys charged me 34.97 today and it's not okay. I need than money back on my card asap, I have bills to pay

    0 Votes
  • Ka
      Aug 21, 2018
    Brazzers - Charge to my credit card
    United Kingdom

    I did the 1 pound deal for a day and got charge 34 pound two day later.

    0 Votes
  • Ja
      Aug 21, 2018
    Brazzers - charged extra money
    United States

    why u guys are cutting money from my account . i used it only once time a trial pack on march 3, 2018 but u guys are automatically cuutin on march 5, 2018 $53.30 and then on march 6, 2018 $46.59. please stop this i dont want to use your website more . please stop it dont cut my money . thank you

    0 Votes
  • Mo
      Aug 21, 2018
    Brazzers - Coach fitness treine
    Brazoria
    Texas
    United States

    Coach numero 0674060316

    0 Votes
  •   Aug 28, 2018
    Brazzers - Mahir
    Baghdad
    Iraq

    Mohgjj6dhj

    0 Votes

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