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Unauthorized credit card charges
So recently I’ve brought the free trail for 1 dollar and right when I paid they took 3 dollars from my cash app and then they started trying to take like 40 dollars and 1 dollar off my card after I’ve already been off of the free trail this is a scam and I’m trying everything to get this off my card and mind you they only supposed to take off a dollar I canceled my card as soon as it went through like leave my hard earned money alone and this was the day of valentines day
[censored]ing thiefs
I had an 2 day free trial, then I was charged 39,99 euro. I cancelled my subscription within a week and I got charged again today a month later. When I spoke to the customerservice fraudster Carlos, he told me I cancelled my brazzers account but not my realitykings account.. I NEVER EVEN HAD IT AND I WANT MY [censored]ING MONEY BACK!
Desired outcome: Full refund
Scam
Hello, at 08.02.22 I purchased a trial for a day and after the trial I was chaged 36$ at 09.02.22 and just 3 days later I was charged 36$ again at 12.09.22 and I got no clue on whats going on! ive tried to cancel my membership but the website is so [censored]ing confusing and bad that I cant even go into my account settings. please someone help, and if someone of the brazzers team is reading this. my Username is Christofferoynes and email is [protected]@hotmail. no.
I dont want to watch porn anymore as it completely ruins my mentality and destroys me
Desired outcome: i would like an refund of my 72$ please.
i ment 39,99$
Fraud
Told me it's a free week and then charged 15.99$ to my credit card! How can you allow this company to stay in business? I am reporting it to the credit agency!
Desired outcome: Reverse the charge!
Unauthorized credit charges
I signed up for the free week on brazzers and I got charged on my card. Now I can’t cancel and I don’t want to get charged again. I need to cancel it! It is so difficult since there’s no link to cancel anywhere. I thought it was for brazzers+ and I can’t even access that. Y’all I know it’s only a few bucks but it isn’t my card on there. Imma get whooped. This happened right now on February 11th at like 1:32 am
Desired outcome: I need a refund and to cancel my “free” one week subscription before I get charged!!!
Keep getting charged
I canceled my account subscription but I keep on getting billed I just want to stop getting charged to my credit card because I don't want to pay anymore for the whatever I'm paying for
Desired outcome: I want to stop getting bulled
Brazzers payments
I signed up for a trail and you guys took $53.47 out of my account i want a refund this is a scam!
Desired outcome: Refund
My card keeps on getting charged for trials I did not pay for
I did not buy any new trials my card keeps on getting charged I would greatly appreciate it if I gotten my money back my email is [protected]@gmail.com you can contact me there
yo did you figure out how to stop it? i keep getting charges aswell
Trying to renew
I tried to renew membership on the site and it gave me an error so i spoke to chat support who repeatedly tried to offer me 10 or 5 years even after i requested 1 years membership, eventually i was offered 1 year but for way more money than offered on the website, when i stated what i had been offered online to get that deal the chat helper ended the chat. Very poor service considering iv been a member for a long time.
Desired outcome: A good renewal price ad originally offered on the website
Bdjd
Brazzers premium
I mistakenly tapped on the $39 subscription and I got debited instantly I'll like to get a refund cause I already cancelled membership and I really need to use my money... okay I kinda accepted that let it slide but then again I get to pay for every video I want to unlock which is so unacceptable I got debited again today Nd I've literally done nothing or watch nothing on this site due to illegal and fraudulent billing
Desired outcome: I want my money in 2 days please
I am complaining about the money was debited from the account
I have tried to do subscription for the brazzers.com for one day 1€ deal, but my card was rejected. When I have tried to close my subscription, it was asking about a username and password. but I don't remember of asking it when I was subscribing for the channel. The day before yesterday 34, 97€+1€+1€ were debited from my German bank account. Please help me from this serious dilemma. I am attaching the proof of transfer of the debited money.
Thank you,
Joshy Reju
Desired outcome: I want the money back which is debited from my account
Got charged for a premium account instead of just the trial one
I saw an unknown charge on my account. On July 2nd I got charged by probiller.com. After a live chat with their support I found out that it was Brazzers that charged me a full membership account that I didn't signed for.
I got charged 34, 97€ instead of 1€ for the trial account. I want a refund as I didn't even used the service for so long to get this kind of charge.
Desired outcome: I want a refund for the unwanted charge
Posting of advertisement containing sexual video, sexual words and contact details of victim.
We are Law Enforcement Agency from Cyber Crime Police Station, Haryana, India. A complaint No. [protected] has been received in this Police Station as someone advertised Name and Mobile Number of victim along with a porn video. Resulting of which, complainant is receiving ample number of calls for sex service. Hence, it is requested to provide details of user who posted this advertisement/information of victim on your platform.
Regards:
Station House Officer,
Cyber Crime Police Station, Haryana, India.
Email ID- shocyberpkl.[protected]@gov.in
[protected]@gmail.com
Contact Number: +[protected].
Charging me money before trial ended
I canceled my two day trial and it still charged me $40 for a year membership. It clearly told me that I had 8 hours left for my trial yet they still charged my card for a yearly membership. They literally charged me before my trial ended and I have membership for a year for a service I have no use for. I emailed them multiple times for a refund but still haven't gotten a response. Absolutely disgusted by the service they provide and they are complete scammers.
Desired outcome: Refund as soon as possible
Stop payment
Don't want to pay anymore.
Cancelation emails
within this cancelation I received after logging into support and canceling these unauthorized charged subscriptions one of which totaled 38.26 $ it will notify me to log back into brazzers account and in doing so charging me for another premium subscription saying I still have access to this account by x date, upon logging back in brazzers to make sure my subscription was canceled as stated in the email to do brazzers charged my account 1.09 $ for another trial period. what they have done is theft and scamming. i will be sending the screenshot of the unauthorized charges to my account and the email stating for me to sign back into the account to ensure account cancelation in which it charged me illegaly instead.
Desired outcome: I want to be refunded both the 38.26$ and the 1.09$ I was inappropriately charged
Brazzers overbilling
I joined the site at the $17.99 30 day rate, then opted for the $1.99 2 day premium option. Probiller charged me $119.99 on my cc, and the email confirmation indicated $34.99.
This transaction occurred yesterday, so the premium option should not have yet re-billed. Regardless, the cc charge was unauthorized.
member email - [protected]@gmail.com
Desired outcome: refund the $100 that I was overchanged
I don't know what hell is going on I can't cancel
After I created my accuont I regreted it instantly and wanted to cancel I go on the page rigjt my username my passworld and it say it a mistack so I try again and again I even want on my outlook took the email where my user name is on it and copy past it on the sit but still a error I try the chat no one there to answer me I waited for 30 minute and I dont want the little money they took from me all I want is for the to cancel every [censored]ing thing
Desired outcome: Cancelation of my accuont and no futher billing
I am having the same issue. Dissatisfied immediately after subscribing, mostly b/c of having to pay more to unlock many of the videos, or to down load. Most businesses have 3-4 day window where you can cancel. Brazzers apparently does not; all I could cancel with the automatic renewal at end of subscription period. And from what others have said here, I have little faith that I won’t be charged again.
I was able to connect to an agent via Chat, and it was quite the experience. After I provided a lengthy description of my dissatisfaction and why I wanted to cancel, his first response was totally unrelated to anything I had said: “What error messsge are you getting when trying to download?” He then proceed to attemp to sell me every under the Brazzers sinking sun:, from download packages to a mind boggling 10-year membership! So I have resorted to disputing the charge with my credit card company. We’ll see what happens.
In the meantime, don’t waste you time trying to get the folks to act in a complaint. By best advice is DONT SUBSCRIBE IN THE FIRST PLACE!
I want to know about the working of brazzers
suppose someone has video ideas like some type of stories or any idea about the movies so how he/she can share that information with brazzers.
contact:[protected]@gmail.com
Scam/ took more money
I did NOT subscribe to premium and did a 2 day trial and charge me monthly money. I want the refund of that money taken.
Desired outcome: My refund
hi, ive been charged twice after my 2 day trial without knowing. did you recieve any more charges and if so, how do i stop it from happening? do you know?
Overview of Brazzers complaint handling
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Brazzers contacts
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Brazzers phone numbers800 5566 0000800 5566 0000Click up if you have successfully reached Brazzers by calling 800 5566 0000 phone number 669 669 users reported that they have successfully reached Brazzers by calling 800 5566 0000 phone number Click up if you have UNsuccessfully reached Brazzers by calling 800 5566 0000 phone number 244 244 users reported that they have UNsuccessfully reached Brazzers by calling 800 5566 0000 phone number52%Confidence scoreInternational1800 634 5491800 634 549Click up if you have successfully reached Brazzers by calling 1800 634 549 phone number 137 137 users reported that they have successfully reached Brazzers by calling 1800 634 549 phone number Click up if you have UNsuccessfully reached Brazzers by calling 1800 634 549 phone number 262 262 users reported that they have UNsuccessfully reached Brazzers by calling 1800 634 549 phone number10%Confidence scoreAustralia1800 817 1341800 817 134Click up if you have successfully reached Brazzers by calling 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scoreFrance+49 800 723 4933+49 800 723 4933Click up if you have successfully reached Brazzers by calling +49 800 723 4933 phone number 42 42 users reported that they have successfully reached Brazzers by calling +49 800 723 4933 phone number Click up if you have UNsuccessfully reached Brazzers by calling +49 800 723 4933 phone number 11 11 users reported that they have UNsuccessfully reached Brazzers by calling +49 800 723 4933 phone number58%Confidence scoreGermany+30 800 848 1101+30 800 848 1101Click up if you have successfully reached Brazzers by calling +30 800 848 1101 phone number 11 11 users reported that they have successfully reached Brazzers by calling +30 800 848 1101 phone number Click up if you have UNsuccessfully reached Brazzers by calling +30 800 848 1101 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +30 800 848 1101 phone number29%Confidence scoreGreece+39 800 176 871+39 800 176 871Click up if you have successfully reached Brazzers by calling +39 800 176 871 phone number 26 26 users reported that they have successfully reached Brazzers by calling +39 800 176 871 phone number Click up if you have UNsuccessfully reached Brazzers by calling +39 800 176 871 phone number 12 12 users reported that they have UNsuccessfully reached Brazzers by calling +39 800 176 871 phone number37%Confidence scoreItaly+81 800 100 0005+81 800 100 0005Click up if you have successfully reached Brazzers by calling +81 800 100 0005 phone number 28 28 users reported that they have successfully reached Brazzers by calling +81 800 100 0005 phone number Click up if you have UNsuccessfully reached Brazzers by calling +81 800 100 0005 phone number 7 7 users reported that they have UNsuccessfully reached Brazzers by calling +81 800 100 0005 phone number60%Confidence scoreJapan+31 800 580 2501+31 800 580 2501Click up if you have successfully reached Brazzers by calling +31 800 580 2501 phone number 12 12 users reported that they have 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number36%Confidence scoreSweden+41 800 009 944+41 800 009 944Click up if you have successfully reached Brazzers by calling +41 800 009 944 phone number 28 28 users reported that they have successfully reached Brazzers by calling +41 800 009 944 phone number Click up if you have UNsuccessfully reached Brazzers by calling +41 800 009 944 phone number 6 6 users reported that they have UNsuccessfully reached Brazzers by calling +41 800 009 944 phone number65%Confidence scoreSwitzerland+44 800 098 8221+44 800 098 8221Click up if you have successfully reached Brazzers by calling +44 800 098 8221 phone number 54 54 users reported that they have successfully reached Brazzers by calling +44 800 098 8221 phone number Click up if you have UNsuccessfully reached Brazzers by calling +44 800 098 8221 phone number 30 30 users reported that they have UNsuccessfully reached Brazzers by calling +44 800 098 8221 phone number29%Confidence scoreUnited Kingdom
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Brazzers emailsbilling@brazzers.com100%Confidence score: 100%Support
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Brazzers address2300 Empire Ave., 7th Floor, Burbank, California, 91504, United States
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