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Bravofly / never book with bravofly again!

London, England, Greater London, United Kingdom

I booked flight ticket with Bravofly from Beijing to London on Feb 2015, but the the visa application was rejected by British Embassy, I sent a request to cancel my flight to Brovafly and they orginally said I can get a refund of 662.10 Euro. Then they sent me another email saying I could only get 345 EUR without any reason!!! I called Airline directly with my booking reference number and was told I could get 662.10 Euro according to their T&C but need to send request to Agent which is Bravofly. This is what I was keeping doing for the last 3 weeks! But what I got back is no response for my email, hunging up my phone, putting my on music for 40 minutes!!! This is how Bravofly does for its customer, and I will never ever again book any ticket from this Bravofly website, I hope everyone should read this website before they are booking ticket with Bravofly, which is what I really should do before I made a booking!!!

Mk
Feb 16, 2015

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