SUBMIT A COMPLAINT

[Resolved] Bravofly / Bravonext SA / request for the copy of electronic ticket / itinerary

Calamba City, PH

Hi, I have a request for the copy of electronic ticket to send to my e-mail at mill.[protected]@gmail.com but not assist by customer support which I tried so many times to follow up the copy of eticket but no action. Hope you can send the copy as soon as possible. Please refer to booking ID [protected] with PNR code JLCDQZ
Please send to my e-maill as on as possible.

Thank you.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • BravoFly / Bravonext SA Customer Care's Response, Nov 24, 2017

    Dear Millanie,

    thank you for your valuable review here on Complaints Board. I'm sorry to hear that you have had a cause to complain about our services.

    As far as we can see from our internal system your booking has been confirmed and a confirmation email has been sent to you by our Customer Care Team today, as a follow-up to your call. Please let me know if this is not the case.

    Kind regards,
    Bravofly

Mi
Nov 23, 2017

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