Brave New Look / order# 1308616 basset hound leggings
I ordered a pair of leggings on December 9th, hoping they'd arrive by Christmas. Several weeks passed and I still have not received. So I emailed the company since they don't have a phone# anywhere on their site so you can actually talk to a human representative. I've sent a total of 8, yes 8 emails hoping for a response but to date I have heard nothing back. They got my payment but haven't sent me the leggings.
On 1/6/17 a mailing label was created, and here it is another month has passed and I still have not received the leggings. In fact, the tracking shows nothing has transpired since they created the mailing label. What takes it so long and why won't they respond?
I want to cancel my order but how? I want my $$ credited back but how unless I cancel the order and they don't give instructions on how to cancel and no one ever responds.
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