SHEIN USA’s earns a 1.3-star rating from 1 reviews and 2 complaints, showing that the majority of online shoppers are dissatisfied with their fashion purchases.
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SHEIN USA - Shein marketplace credit card fraud
I have been purchasing Shein clothing and home textiles for approximately a year. I appreciate it the styles and affordable pricing of the items I received. I found the clothing to be of decent quality. Home Textiles were usually cheaper materials and smaller than presented on the website. My issue is that recently a purchase was made through a vendor...
Read full review of SHEIN USASHEIN USA Complaints 2
Dress/shoes
It was raining in my area last night and this morning. The driver left my stuff out in the rain ON MY DRIVEWAY when everyone has a patio that’s covered and he could’ve easily walked another couple feet so it didn’t have to sit in the rain! Now all my stuff is wet and the boxes have damage.
DO BETTER GET SOME BETTER DRIVERS WHO RESPECT OUR SHIPMENTS
Speedx
I have 2 packages that weren’t delivered to me even though I was notified that it was. I placed 2 orders, one on June 26 and one on June 25 and I still haven’t received anything. I tried using customer service on the shein app but it didn’t help at all. I tried tracking my packages but all it says is “package was successfully delivered” when I haven’t received anything.
Desired outcome: I’d like my packages to be redelivered.
Is SHEIN USA Legit?
SHEIN USA earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for m.shein.com can be seen as a positive aspect for SHEIN USA as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of SHEIN USA's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
M.shein.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
M.shein.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
M.shein.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The presence of an iframe in m.shein.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- M.shein.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The m.shein.com may offer a niche product or service that is only of interest to a smaller audience.
- SHEIN USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to SHEIN USA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of SHEIN USA complaint handling
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SHEIN USA Contacts
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SHEIN USA social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 11, 2025




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