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Bottom Line Yearbook 2009 / Unsolicited - No responce to return

499 Beaver AvenueColumbus, OH, United States Review updated:
5
Contact information:
Phone: 614-235-9579
I received a Bottom Line Yearbook 2009 which I did not order. I e-mailed Bottom Line Books customer service stating I didn't order the book and I would not pay for it. I ask for a mailing label to return the book to them a month ago but have never received a reply from them. Today I received an invoice for $31.90 for the book. I certainly don't intend to pay it. It seems this a common practice for this organization. Isn't there some kind of action being taken to stop this fraud. What are a persons options when they are a victem.
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Ag
  3rd of Dec, 2008
Agree Disagree 0 Votes
I have ordered the yearbook 2009, but they had advertised that I could return it within a month and not be billed in this case. Now I'm trying to find out how to return it since there is no return label. I have asked the customer service twice. No reply yet. I just wanted to post this comment so that people would know you're not alone!
Sc
  22nd of Dec, 2008
Agree Disagree 0 Votes
I, too, have been entangled with Bottom Line Books. Several weeks ago I ordered "Healing Remedies", which I received and paid for. Then shortly thereafter, I received the Bottom Line Yearbook 2009, which I did not order. Since I wasn't interested in this book, I called their offices and was told by a service representative to mark the book "RETURN TO SENDER".
Now I keep getting bills which are getting nastier with each one, telling me that I placed the order and agreed to pay for it, that I have not returned the book, and that I have not responded in any other way to the bills mailed to me.
Why is this company allowed to get by with this ?
I most certainly will NEVER do business with them again and will probably have to contact the Better Business Bureau to see if there is anything else I can do.
I believe the old adage is very true--LET THE BUYER BEWARE!

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Bottom Line Logo Bottom Line
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130 Reviews
3 Landmark Square Suite 201
Stamford
CT
United States - 06901
+1 800 274 5611
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